mycar Tyre & Auto - Epping Reviews 302

TrustScore 4.5 out of 5

4.6

Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076 Epping, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I cannot recommend Mycar Tyre & Auto enough. The whole experience was smooth, efficient, and completely stress-free. I dealt with Matt who was not only professional but also genuinely pleasant, helpfu... See more

Rated 5 out of 5 stars

Mycar Epping are always great. Call and tell me what is urgent and what can wait, always try to give me the best price which is very much appreciated. Treat me exactly the same and my male family... See more

Rated 5 out of 5 stars

Always pleased with mycar Tyre & auto, Epping. There is no being ripped off in this place. I appreciate their honesty and always do great work on my car. They are very accommodating with great custome... See more

Rated 5 out of 5 stars

I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Epping

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076, Epping, VIC, Australia

  • (03) 8585 7145

4.6

Excellent

TrustScore 4.5 out of 5

302 reviews

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Rated 5 out of 5 stars

I received great customer service

I received great customer service, great advice on which tyre was right for my car, I was given a great deal for 5 tyres and they were supplied and fitted within 2 days.

February 20, 2026
Rated 5 out of 5 stars

Everything was checked out and the…

Everything was checked out and the price was reasonable. I asked that it be ready to pick up before peak hour and it was ready by 2pm so I was out of the heavy traffic which suited this elderly lady.

February 9, 2026
Rated 5 out of 5 stars

Always a hassle-free experience with…

Always a hassle-free experience with them. I always have my car serviced through mycar, they work fast and ensure all things are covered before they take action on the repairs. It’s also conveniently located close to shops and stations.

February 16, 2026
Rated 1 out of 5 stars

Worst customer service ever!!

Worst customer service ever!!!

I got a service on Wednesday 11th of February and the next day my car would not start in the morning.
When I called mycar Epping to tell them about my experience they told me it’s nothing to do with your oil must be your battery what do you want me to do.
I replied saying I don’t believe it’s my battery as the radio and lights are working. Then told me told if you want us to look at your car you will need to pay and get it towed to us in an aggressive tone….

I got RACV to come out and nothing was wrong with the battery..

My car Epping need to work on there customer service!! Because of the customer service I received via the phone Thursday morning. I will not be returning to my car and will tell friends and family to avoid at all costs!!

Customer service goes beyond paying for the service and the man who answered the phone Thursday morning needs serious training.

If your calls are recorded you should go listen to it I’m still in shock! I understand that there probably wasn’t alot they could do but I know that mycar offer roadside assistance and it could have been a simple conversation of offering that to me.

February 12, 2026
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Jess​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

The guys are amazing 🤩 friendly

The guys are amazing 🤩 friendly, welcoming and explain everything totally understandable… Ben and Matt are beautiful human beings and always take the time to make sure I am safe and that my car is safe 🌟

February 5, 2026
Rated 5 out of 5 stars

Overall great job

The team did a great job to replace all the tyres and also accommodate me one day early to my actual appointment.

January 10, 2026

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