mycar Tyre & Auto - Epping Reviews 

306
TrustScore 4.5 out of 5

4.6

Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076 Epping, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service! Been going since 2020 can’t fault Epping mycar! Especially Matt has been extremely consistent and helpful follows through on promise and calls me back

Rated 5 out of 5 stars

I cannot recommend Mycar Tyre & Auto enough. The whole experience was smooth, efficient, and completely stress-free. I dealt with Matt who was not only professional but also genuinely pleasant, helpfu... See more

Rated 5 out of 5 stars

Mycar Epping are always great. Call and tell me what is urgent and what can wait, always try to give me the best price which is very much appreciated. Treat me exactly the same and my male family... See more

Rated 5 out of 5 stars

I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Epping

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076, Epping, VIC, Australia

  • (03) 8585 7145

4.6

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.6

All reviews

(306)

35,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Frindly service

Frindly service, keept informned about prigress of repair. Problem diagnosed at time of arriva. Cometitive prices.

July 19, 2025
Rated 5 out of 5 stars

Service was second to none and the guys…

Service was second to none and the guys got my car back on the road with 4 new tyres in no time at all. Very happy with the team at Epping and would recommend them to Family and friends no problem at all.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quick, reliable and honest

Thanks again my car Epping. It’s the second time I’ve had work done (tyres then brake pads) and both times have been great. Really quick turnaround, good pricing and friendly service. Will be back!

June 14, 2025
Rated 5 out of 5 stars

keenp

they fixed my car my car is running like a brand new car and they were very professional and didnt have to wait long for my car either

May 31, 2025
Rated 5 out of 5 stars

I recently had my car serviced here

I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way, and I always knew exactly what was going on with my vehicle and the cost.

The service itself was great. My car runs perfectly now, and the team took care of everything with great attention to detail. They took pride in their work. Highly recommend this place if you’re looking for honest, transparency, reliable service with outstanding customer care!

May 20, 2025
Rated 1 out of 5 stars

I won’t get my car service due to bad…

I won’t get my car service due to bad experience with them.

May 20, 2025
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Bik​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I’m still receiving requests to review…

I’m still receiving requests to review and still haven’t received a tax invoice as requested and told it would be emailed to me. I then asked what email address they had as I hadn’t provided one. I then provided and all I’ve seen is requests to review where’s my tax invoice?

May 9, 2025
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Allyson​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I had a bit of an emergency

I had a bit of an emergency, and the team managed to accommodate the repairing of the vehicle inside 6 hours of having gotten their hands on them. Very helpful mechanic shop, as has been the case for years now. Keep up the good work!

May 8, 2025
Rated 5 out of 5 stars

Good service

Had my car serviced there recently. Very clear communication, not pushy at all and made sure I understood trade offs on optional fixes. Would definitely recommend.

April 30, 2025
Rated 3 out of 5 stars

Lacked customer service

Front desk man? wasn't aware I would be in at such time, even though I had a booking, lacked any customer service, personality, for a mechanic I guess that's what one should expect.
Chatting to a mate on my return, whilst I was allowed to wait to get about my day.
This was for a booked puncture repair, I was told it would take up to 1 hour, it took 1 hour and 3/4, no need to be in a hurry, kind of like booking with a doctor these days.
However, tyre fixed at a reasonable cost.

April 30, 2025
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Mel,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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