Easy to book, great communication and haven’t had any issues with any services. Love the free roadside assistance
Location
Switch locationFigtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU
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See what reviewers are saying
I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... See more
Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... See more
Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Figtree
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, Australia
- (02) 9212 8945
4.8
Excellent
264 reviews
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Very quick and easy.
December 5, 2024
Great service and support from Ian and…
Great service and support from Ian and the team.
November 29, 2024
Professional and kept me up-to-date
November 20, 2024
Quick, professional, good communication
Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super quick and installed it.
Good estimates on timeframes too, was really happy with my visit
November 8, 2024
Great service
Great service. I called needing a tyre changed At Figtree last minute. 45 mins after my phone call, they had my keys.
The price was as advertised.
The staff were easy going, friendly, got the job done, spoke to me like a person. Not 1 staff member spoked down to me because I don't know anything about cars. (Which is all my previous experience)
I was not ripped off or told I need things when I don't.
I have never had a good experience taking my car in for service or repairs. Until now.
I ended up learning a few things about caring for my car as well.
I decided to book my service with them after this experience and I have recommended them to my friends and family.
Not once did I feel pressured to cancel my car service with Toyota, but I did and booked my service with the guys at my car tyre - auto Figtree.
It's rare to find someone you can trust with your car, especially as a woman with zero car knowledge. Thanks guys
November 6, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
An unpleasant experience.
When I walked in and saw the mechanic at the counter with an unlit cigarette between his lips, I should have guessed at his level of professionalism. I booked online for a pink slip for 10am to be completed by 11am. The mechanic had a whinge about how this would mean he'd have to take other cars off the hoist to get my car done on time. Why bother having an online booking system with those timings then? He refused to sign off on the pink slip until I'd bought four new tyres. I think he was just a money-grabber. Avoid like the plague unless you're keen on rude and patronising staff.
October 31, 2024
Unprompted review
Reply from mycar Tyre & Auto - Figtree
Hi Kym,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Car Registration…
After a couple of times of confusion by the company as to when my car was to be serviced, they did a thorough inspection.
October 24, 2024
They worked very hard to get my car…
They worked very hard to get my car back to me ASAP.
October 11, 2024
The guys are awesome
The guys are awesome, they fixed my puncture without an appointment, even though they were flat out.
October 16, 2024
The team were prompt & very…
The team were prompt & very professional. They picked up a couple of major issues that needed to be fixed & got them done on the day.
October 11, 2024
I was informed on all aspects of…
I was informed on all aspects of findings during my car service professionally but in words I understood easily
October 4, 2024
Did the job well
October 1, 2024
Took my tyre into Figtree my car for a…
Took my tyre into Figtree my car for a repair and was given the wrong wheel back. The staff member was unapologetic and rude. Not going back
September 28, 2024
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