mycar Tyre & Auto - Firle Reviews 455

TrustScore 4.5 out of 5

4.7

Firle Plaza, Margaret Street (opposite Dunkley Avenue), 5070 Firle, SA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Great service from the crew at Firle, considering when I came in it was 30 min prior to closing. I had wheel that needed a new tyre fitted which was done in record time AND wheel was also fitted to m... See more

Rated 4 out of 5 stars

Car was booked initially for a service. Was informed that a new battery was required, front brakes replaced & front light restoration was completed. Pleased that these items were attended to. However... See more

Rated 5 out of 5 stars

I have been coming to your business for years. PJ and Phil had always been amazing. One day I came and didn't get the usual amazing experience. I then spoke with PJ. He explained my issues a lot bette... See more

Rated 5 out of 5 stars

My alternator died on Christmas Eve. Catastrophic, obviously. No car over Christmas/New Year, and staring down the barrel at a massive cost at the most expensive time of the year. I wasn't expecting a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Firle

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Firle Plaza, Margaret Street (opposite Dunkley Avenue), 5070, Firle, SA, Australia

  • (08) 8198 8211

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

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Rated 2 out of 5 stars

Poor service.

I changed all my car's tyres. One of lug nut head on a wheel missing. It may broken and no one tell me that. I only notice while I was cleaning the wheels. Now I dont know what to complain and how to get it fixed? One more thing, I see other cars they did tyres shines tyres dressing after put in new tyres. But they didnt do that for me. Even though I left my car whole day there and no chasing.

June 15, 2026
mycar Tyre & Auto - Firle logo

Reply from mycar Tyre & Auto - Firle

Hello and thank for providing your feedback. 

At mycar we strive to ensure the best in customer care, therefor we are sorry to learn of your experience. 

So we can further investigate, please contact us via email at careteam@mycar.com.au. 

Kind regards,

Rated 5 out of 5 stars

Extremely Helpful Store Manager!

Store Manager was extremely helpful in assessing the needs for the tyres of my car, having all the tyres in stock for full replacement on the day and happily assisted in speaking with my insurance company regarding having the tyre with punctures replaced as per my policy without any out-of-pocket expense to me.

June 12, 2026
Rated 5 out of 5 stars

Elite Team -

Exceptionally friendly, competent, and helpful staff who are willing to go the extra mile to ensure customer needs are met. The entire team deserves credit, and MyCar definitely benefits from having these individuals exemplify an outstanding customer-oriented culture that is lacking in modern society. I witnessed the same care, attention, and urgency extended to multiple other people who attended the store on that day.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

I have been coming to your business for…

I have been coming to your business for years. PJ and Phil had always been amazing. One day I came and didn't get the usual amazing experience. I then spoke with PJ. He explained my issues a lot better and restore my trust in your business. This man is a gem, valuable member of your team.

May 10, 2026

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