I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more
Company replied
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU
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I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more
Company replied
The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... See more
The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... See more
I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... See more
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Australia
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Chris was open and transparent and explained the issues with my car and the what next.
He was professional and he is always helpful when ever we bring our car to Mycar
Customer service was great and service was very efficient.
Good customer service throughout the process.
Car fixed and completed within the time frames given.
Job well done and to my satisfaction.
This the 2nd time I have purchased new tyres from Fountain gate. The Service was as good as the first time I went to purchase new tyres. Nothing was to much. The staff are easy to talk too. Workshop is very clean the staff take pride in their workman ship. I was given a very good price thank you my car
Professional and well organised I booked an appointment, everything was on time and done efficiently. Highly recommend.
Quick, efficient and honest! As always a happy customer!
I decided to try mycar Fountain Gate for a roadworthy inspection on a vehicle that I had purchased and my experience with them has been really positive.
The defects that they found were all legitimate, besides buying 4 new tyres + balance and wheel alignment I did not get any work done through them and there was no pressure from them to do so.
The location is also really good, there are plenty of shops around the area and various fast food type places, also public transport is easily accessible if needed.
I have recently taken another car to them for another roadworthy inspection and have had the same experience. They are honest and straight to the point.
I'll be taking other cars to them in the future and would highly ecommend them to everyone.
Keep up the good work 👍
The guys at the location were very friendly and very helpful. Their service was excellent.
Great communicators and very reasonable pricing for tyers and full logbook servicing. All backed up with a 12 month roadside assist.
H
Tried to convince me that I needed a set of new tyres that are no where ready to be updated.
My experience was easy and fluid. Issues with my car were explained clearly as well as rectification work. Staff were friendly and accommodating.
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