Recently the staff at mycar Tyre & Auto gave me a thorough service and clearly explained what they needed to do beforehand. One task they completed was a coolant flush as I had wrongly mixed two diffe... See more
Location
Switch locationOpposite Frankston Shopping Centre, Corner of Dandenong Road and Fletcher Road Extension, 3199 Frankston, VIC, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hi Team, Many thanks for our recent tyre change at Frankston MyCar. I did want to give some feedback about the spare tyre. Unfortunately, the spare tyre was not secured back in place i... See more
I contacted MyCar Frankston on Tuesday morning regarding a problem with the headlights on my car. During my discussion with Mark(?) I told him that I would attend the Frankston store after I finis... See more
The staff were all extremely helpful, I found myself in a difficult situation and they went out of their way to assist me and get things sorted for me. I wouldn’t hesitate to recommend the Frankston... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Frankston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Opposite Frankston Shopping Centre, Corner of Dandenong Road and Fletcher Road Extension, 3199, Frankston, VIC, Australia
- (03) 8585 7108
4.7
Excellent
513 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Manager Ben did a great job solving the…
Manager Ben did a great job solving the problem we had with a set of non fit or flattened tyres via travel time in a container in a crushed position.
September 4, 2025
A Big thank you to Ben from My Car…
A Big thank-you to Ben and all the team from My Car Frankston
Great customer service and workmanship highly recommended thank you so much
August 30, 2025
100% Service
The service at mycar as far as I'm concerned is a 100%
The staff are very helpful and friendly which makes a huge difference to a customer.
August 26, 2025
Dropped past the other day due to a…
Dropped past the other day due to a tyre pressure warning. The team at mycar Frankston could not have been more pleasant and helpful. Highly recommend.
August 22, 2025
Unprompted review
Amazing customer service and my car is…
Amazing customer service and my car is running like a charm.. very affordable too
August 16, 2025
Requested a follow up to a missing…
Requested a follow up to a missing hubcap but was too busy
August 9, 2025
Always happy when I drive away
Friendly customer service and my car has now been brought up to date with service. Have always found the customer service at Frankston Mycar to be 5 out of 5
August 8, 2025
Very friendly team that added a…
Very friendly team that added a personal touch to the experience
July 31, 2025
Efficient and friendly with complete…
Efficient and friendly with complete price transparency.
August 2, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Paid $500 for a service
Paid $500 for a service, they did not even bother to clean my car. Every time they seem to find something else wrong with my car . They discriminate against women .
July 29, 2025
Reply from mycar Tyre & Auto - Frankston
Hi Michelle,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Customer service was exceptional.
Customer service was exceptional.
Repairs and service done in a timely manner.
Will definately be back!
July 26, 2025
Dropped the car off at the required…
Dropped the car off at the required time. The service was completed earlier than expected. Report was comprehensive. Reception staff were very friendly and explained everything clearly..
July 26, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.