mycar Tyre & Auto - Garden City Reviews 555

TrustScore 4.5 out of 5

4.7

Westfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Experience has always been great at mycar tyre and auto. Always reasonably priced items and good advice on repairs. Correy fixed our engine oil pump without expensive replacement. We have been servici... See more

Rated 5 out of 5 stars

Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more

Rated 5 out of 5 stars

Had a great experience getting my car serviced here yesterday.
The front office staff was attentive, easy to talk to, and took the time to explain the work needed.
My road worthiness checks and tyre p... See more

Rated 5 out of 5 stars

Great service , exception staff and well priced car scheduled servicing. Simon , Michael and the team run a professional service department for all your motor vehicle needs . Don't think twice and on... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Garden City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia

  • (07) 3215 8316

4.7

Excellent

TrustScore 4.5 out of 5

555 reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Poor level of service

Poor level of service. Communication with the customer was lacking. Specific instructions were given and there was no follow up on these requests. The tyre cap on one of the tyres was not put back on and this was not communicated at all and reasons given why this was not done. There was no communication or explanation about the Tyre Care Plan. The wheel alignment that was undertaken has left the steering wheel off Centre and not straight. Overall not a good service or customer experience. Requires follow up.

May 15, 2026
mycar Tyre & Auto - Garden City logo

Reply from mycar Tyre & Auto - Garden City

Hi John​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Good job ...

I was happy that I was able to get my car in for service in the timeframe I needed.
I have been going to Garden City branch of My car for years and am happy with the convenience and service given.

May 2, 2026
Rated 5 out of 5 stars

Experience has always been great at…

Experience has always been great at mycar tyre and auto. Always reasonably priced items and good advice on repairs. Correy fixed our engine oil pump without expensive replacement. We have been servicing with them for past 8-10 years at different locations without much issue

April 11, 2026
Rated 5 out of 5 stars

Great people

Great people, guy at the front desk had a great convo about Sega mega drive. Car is flawless thank you guys

March 24, 2026
Rated 5 out of 5 stars

Service was very good

Service was very good. The staff were flat out, but the staff member took the time to patiently listen to my requests and came out to the car to show me what
was going to be done.

March 30, 2026
Rated 5 out of 5 stars

Turned up with a flat and the team were…

Turned up with a flat and the team were excellent they had to order a tyre in but got it there by lunch. Working locally made it easier to pick the car up after work. Being a Friday it was a professional service and the product was a good price.

March 27, 2026

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