I booked to get new tyres and a wheel alignment to be done. Got notified the car was ready for pick up.. when I got there I was told my tie rods need to be replaced but they still went through and did... See more
Location
Switch locationWestfield Garden City, 2049 Logan Road, 4122 Upper Mount Gravatt, QLD, AU
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See what reviewers are saying
Fast service, friendly staff with clear invoice and confirmation before proceeding. After service clearly explain what’s been done and status of different area of my car. Pricing seems fair as well (I... See more
Got my car serviced with MyCar Garden City, team was absolutely lovely and helpful. Pricing for service was reasonable. Had issues with my brakes and problem wasn’t found, after service it continued s... See more
Had a great experience getting my car serviced here yesterday. The front office staff was attentive, easy to talk to, and took the time to explain the work needed. My road worthiness checks and tyre p... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Garden City
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Westfield Garden City, 2049 Logan Road, 4122, Upper Mount Gravatt, QLD, Australia
- (07) 3215 8316
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mycar Recommended 10/10
First time visiting mycar for my Hyundai i30 for regular service - usually get Hyundai local dealer - mycar staff friendly and did my service on time. Price was at least $100 cheaper than my local Hyundai dealer.
Definite recommend this place.
Cheers to the staff.
The staff were very helpful and…
The staff were very helpful and competent.
Would recommend anytime.
I'll Definitely Be Returning
Been back a few times and always get great customer service, clear advice and honest insight for my car care. Will continue to return.
These guys so helpful and gave me a…
These guys so helpful and gave me a fair price . Looked after me no stress to me at all highly recommend
350Z
Absolutely phenomenal experience with Simon & James at MyCar. This isn't the first time I've been in, and I'll keep going back because their communication is always honest and they're an extremely reliable workshop. They always pick up the phone too which is awesome.
Late November, I brought my modified Nissan 350Z in for a roadworthy after it not being in use for a very long time, and the same day they were able to advise everything that needed to be done to get it through a roadworthy. They got me a quote promptly and advised the soonest they'd be able to get it booked in. This took a couple weeks as we had some parts to order, which was fine.
Come the day that the work needed to be done, and the work came in considerably cheaper than they'd originally quoted. I'd approved the initial price, so while they could have just charged me that price, they communicated exactly what wasn't required, and brought the price down substantially, which was a great surprise.
As with many older cars, problems can arise especially when large amounts of work are done on them - after major work was done, unfortunately the AC compressor decided it was time to finally die after 20 years of running strong. Though, it wasn't that simple to diagnose...
I brought it back and the same day the issue arose after I called in to tell them the AC wasn't working, so they regassed it for free, and then spent 3 days diagnosing the entire system to try and work out what was going wrong, which they also did not charge me for. They discovered it was the compressor that needed replacement, and Simon agreed to fit the part completely free of charge (despite several more hours of labour being involved). They told me exactly what I needed so I had confidence ordering the part online for them - again, which took a bit of time to reach my door.
Despite how busy they were over Christmas, they managed to squeeze this in right before New Year, and they were extremely efficient. They kept me updated every step of the way until the issue was resolved!
If you're looking for a workshop that's genuine, honest, and does everything in your interest, MyCar Garden City does actually care about their customers. If something goes wrong, they do everything right by you to help you out right from start to finish.
Excellent customer service.
Great service and very thorough
Great service and very thorough! Car is now running smoothly 😀
Prompt service
Prompt service and an accommodating team. My car is running well, noticeably better, after a recent service.
Very good service
It was a good experience overall. I should note that I told them to take as long as they needed, and they kindly provided free parking. That said, I did end up waiting about six hours for my car to be serviced. The staff were very professional throughout, and I will definitely return for my next service.
Service at start was good very…
Service at start was good very welcoming explain everything
Out on time as requested
Really caring the people and customer
Really caring the people and customer! Such a great team, thanks to Simon, James and Adam and the crew
Communication and follow up with me…
Communication and follow up with me regarding the car service and other matters concerning the car (I'm still waiting for a quote to be emailed to me regarding the extra matters for my car though).
The service was good.
Adam was superb
Adam was superb! Wonderful customer service. Could book me in right away for 4 new tyres & wheel alignment and explained everything in detail. Will definitely be back.
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