mycar Tyre & Auto - Geebung Reviews 

293
TrustScore 4.5 out of 5

4.6

Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034 Geebung, QLD, AU


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Rated 5 out of 5 stars

Michael was incredible. As a female it is always quite daunting heading to the mechanic, particularly when there are things wrong with your car. Michael explained everything very clearly, and made me... See more

Rated 5 out of 5 stars

Service is always great at MyCar Tyre & Auto located at Geebung QLD. Staff are helpful & answers all of my questions. Recently had my car serviced, which was really quick & the team did great - runs a... See more

Rated 5 out of 5 stars

This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his effor... See more

Rated 5 out of 5 stars

I highly recommend you get your car serviced at My Car Geebung. Michael honestly went above and beyond to assist me with my broken down car he managed to get it moving again despite many challenges.... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Geebung

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Reddy Express Service Station, Corner of Murphy Road and Ellison Road, 4034, Geebung, QLD, Australia

  • (07) 3215 8317

4.6

Excellent

TrustScore 4.5 out of 5

293 reviews

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4.6

All reviews

(293)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Michael who assisted me was nothing…

Michael who assisted me was nothing short of a legend . Whilst extremely busy with multiple tasks he managed to sort out our mechanical issue extremely quickly and hassle free . Well done team !

May 15, 2024
Rated 5 out of 5 stars

Prompt and Efficient

Good advice. Went out of mile in getting my Aircon serviced through another technician. Called few times to confirm few things to be serviced, other than normal servicing of my car.

May 7, 2024
Rated 5 out of 5 stars

HONEST and prompt service

I’ll start with saying these moments restore my faith in human beings.

My wife received an impromptu puncture somewhere between daycare and work this morning. After calling around I eventually contacted Mycar Tyre & Auto at Geebung. I spoke with Michael and to my relief he advised he could inspect and repair the tyre immediately.

I arrived minutes later before meeting Michael at the front counter. Then in no time, Michael was inspecting the tyre and assessing the damage. At first, it appeared a tyre replacement was likely and expensive. I was also anticipated this meant an additional tyre would need to be purchased to ensure my vehicle was balanced during its travels.

At this point, Michael explained some likely scenario’s if the screw was removed and made some inquires if these outcomes occurred.

Michael then removed the screw and advised no replacement or repair was required as tyre was holding pressure and hadn’t pierced the internal structure of the tyre.

In this moment I realised Michael was simply an honest, professional and decent human being. Furthermore, I then asked Michael the cost associated with his services. Michael said, “no cost”.

This almost rendered me speechless. It’s at this point I became a lifetime customer. Michael could have easily sold the fact the tyre was unrepairable or unsafe and I would need to purchase two new replacement tyres. Michael stated to me he always asked the question, “Would I replace the tyre?”, and in this circumstance he said, “No”.

Thank you to you and the team at Mycar, I will see you again.

I will ensure I pay it forward in my life travels. 

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

What a helpful and professional bunch of guys they are at mycar Geebung. Two days before I was due to depart on a trip through NSW with the car and van, I developed a concerning engine problem. Paul identified the culprit (cracked Turbo hose) immediately. The very next day he ordered in the replacement hose, had it fitted and me on my way with time to spare. Would never have got that service at the dealership. Outstanding .... thanks guys.

September 14, 2023
Unprompted review
Rated 5 out of 5 stars

Honest

I booked in for new brake pads. I had a report from a major service company saying they needed replacement with possible disc replacement costing $1400. Honestly you rely on the mechanics advice to get things done. I booked with Geebung My Car and they showed me and measured my brake pads at 3mm more than the other company, And advised me based on my Klms that they would be fine until my next service. That sort of honesty from a mechanic will keep me and my family going back to this workshop. Much appreciated guys and thankyou.

June 21, 2023
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

This place provided excellent real old fashioned customer service experience swapping some tyres around for my 86 year old mother, as well as checking a tyre and would not take any money for his efforts. He was also lovely to deal with and certainly made my Mother’s Day! You don’t get service like this these days. Great job team!

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great Communication was as always top notch

Communication was as always top notch. Very happy with service provided to the car. Only issue, I leave the car protected from the Sun, but the shade is never in place when return to the car. Would definitely recommend..

March 6, 2023
Rated 5 out of 5 stars

Great service!!!

Paul and his team are great mechanics. His honesty and willingness to help was amazing, can't be more grateful.

March 29, 2023

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