mycar Tyre & Auto - Gungahlin Reviews 

440
TrustScore 4.5 out of 5

4.6

Gungahlin Village, Enter off Efkarpidis Street, 2912 Gungahlin, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I have been helping an aged lady to get a road worthy for a car (Nissan Maxima 2004) for her older daughter who is under her care and now not allowed to drive. Ashton at MyCar Gungahlin really came... See more

Rated 5 out of 5 stars

Recently had my car serviced ay MyCar Gungahlin, along with a few repairs and tyre replacement. The team were easy to deal with, explained everything clearly, and got the work done in under half a day... See more

Rated 5 out of 5 stars

Great customer service and helpful staff. There honesty around what was needing done with no pressure sales like many other places, Gave customer professional help and helpful staff to decide on... See more

Rated 5 out of 5 stars

Jordan and the team at MyCar in Gungahlin are a brilliant team. I have used their services over their services over the past 12 months since moving to Canberra and have not been disappointed. Easy to... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Gungahlin

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Gungahlin Village, Enter off Efkarpidis Street, 2912, Gungahlin, ACT, Australia

  • (02) 6129 8113

4.6

Excellent

TrustScore 4.5 out of 5

440 reviews

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4.6

All reviews

(440)

32,265 reviews in the last 12 months

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Rated 1 out of 5 stars

Dissatisfied

3 My Car venues in 3 weeks or less as each misdiagnosis (at least 4) were repeated!
Your reputation of getting as much money out of customers through misdiagnosis is widespread and well known. I have lost all faith in mechanics.

July 10, 2025
Rated 4 out of 5 stars

Great staff, shit tyres!

Customer Service was fantastic and I could not fault them. The problem is the tyres I have purchased are terrible. Avoid mycar avandra my1 103V 235/60 R18 tyres at all costs. You are better off getting proper tyres like Goodyear or Michelin. I paid almost $1200 for subpar tyres and a wheel alignment. Since then my fuel usage has gone up significantly, car feels like it airbornes when going over bumps at highway speeds, car feels heavier, I feel every bump in the round, the tyres are noisey, the acceleration is slower and the handling in the wet feels like my tyres are dragging. Doubt they will last the 50,000km guarantee. Even my car doesn’t like them. The tyre pressure light keeps coming on, even after I check the pressure and they are in normal limits, have reset it many times, including the day of purchase. Never in my life have I purchased such terrible tyres and I have driven more than a million km’s in my lifetime! Didn’t have a single problem until the day I had my tyres changed. In saying that, customer service was fantastic and they were efficient and went above and beyond hence why I didn’t give 1 star even though the tyres are worth 0 stars.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

I visited your service center on…

I visited your service center on Saturday and noticed it was quite busy, with only two staff members working. Despite the high workload, they provided excellent service. I really appreciate their professionalism, efficiency, and the quality of work done on my car. Please pass on my thanks to the team working that day—they did a great job!

June 15, 2025
Rated 1 out of 5 stars

Very disappointed with the service

Very disappointed with the service, I got during tyres rotation, tyre puncture and wheel alignment appointment. Service support did tyre puncture and probably alignment (noticed issue with alignment even after 2 days). On asking about tyre rotation, counter person replied, no need for rotation as best tyres are at front. Now during U-turn, tyre slips outward and in straight drive wheel turn to left.

June 6, 2025
mycar Tyre & Auto - Gungahlin logo

Reply from mycar Tyre & Auto - Gungahlin

Hi Ateeq​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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