I have been helping an aged lady to get a road worthy for a car (Nissan Maxima 2004) for her older daughter who is under her care and now not allowed to drive. Ashton at MyCar Gungahlin really came... See more
Location
Switch locationGungahlin Village, Enter off Efkarpidis Street, 2912 Gungahlin, ACT, AU
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See what reviewers are saying
Recently had my car serviced ay MyCar Gungahlin, along with a few repairs and tyre replacement. The team were easy to deal with, explained everything clearly, and got the work done in under half a day... See more
Great customer service and helpful staff. There honesty around what was needing done with no pressure sales like many other places, Gave customer professional help and helpful staff to decide on... See more
Jordan and the team at MyCar in Gungahlin are a brilliant team. I have used their services over their services over the past 12 months since moving to Canberra and have not been disappointed. Easy to... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Gungahlin
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Gungahlin Village, Enter off Efkarpidis Street, 2912, Gungahlin, ACT, Australia
- (02) 6129 8113
4.6
Excellent
440 reviews
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All times I have presented my car at…
All times I have presented my car at the store the customer service has been excellent. I am listened to and offered a booking in a timely manner. They have given me feedback through and at the end of the day the work done has no but expectational
December 4, 2024
Awesome service
Booked me in so fast, very transparent and knowledgeable, and had my car ready for me to pick up exactly when I needed it!
December 10, 2024
The team at Gungahlin fit me in at the…
The team at Gungahlin fit me in at the last minute for an urgent tyre replacement. Excellent service and turned around quickly. 5/5 service.
December 10, 2024
Great experience
Friendly, helpful staff. Good inspection and detected issues others had missed. Reasonable pricing, quick and thorough work. Great communication.
November 28, 2024
Quick response and easy to deal with
Had a flat tyre and needed to get it punched and put back on the car. MyCar Gungahlin explained well what needs to be done and booked me in on their first available time. I appreciate the call when they needed to replace the tyre instead before they actually proceed. The tyre program plan and free roadside assist which I both used on this occasion were good value. Highly recommended
December 2, 2024
May use AI-assist with repliesRead more
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Not impressed…
I asked for car to be checked for a possible bearing failure in the back of the car. After repairs were done, I drove the car away from the service centre and at 70-80kph the noise from the back left bearing was still there. I was advised that noises in the car were not heard from the right area. Mycar Centre replaced the front right bearing etc. I wasn't able to return to the mycar centre during business hours because I needed to return to home asap. Driving it back to home (800kms) the noise was very bad. Not keen to drive the car back to Canberra for Xmas until I save money.
November 22, 2024
Reply from mycar Tyre & Auto - Gungahlin
Hi Rick,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
quick easy and cheap :)
November 19, 2024
Great affordable service
Great affordable service. Polite and transparent with the customer.
November 16, 2024
Great service
Needed some urgent work and mycar were able to fit me in immediately. Good work, friendly staff, very happy with the experience.
November 4, 2024
Great experience
Great friendly service. Will definitely go back there. Was easy to book in, drop off and pick up
October 30, 2024
I put my car for the whole day and I…
I put my car for the whole day and I expect to have my car service and also fix my car' door issue and oil leak problem. However, I only have my car service without solving any actual issue in my car
November 5, 2024
Reply from mycar Tyre & Auto - Gungahlin
Hi Francis,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Absolute Essential and Plus!
Asked for Essential Plus. Got exactly that and a cheerful handover of the key without any usual mechanic threats of the car being a lemon in a fortnight.
November 1, 2024
Excellent customer service!
November 1, 2024
Very helpful staff who took the time to help me.
Very helpful staff who took the time to explain to me what was needed and even without me requesting it offered to show me a part they had changed, demonstrating why it needed changing and explaining its role in the car. They fitted me in at short notice and never made me feel they did not respect me or were trying to trick me.
October 29, 2024
Extremely professional
Extremely professional, well priced and most of all honest. I would recommend these guys to everyone!
October 17, 2024
Great customer service from a friendly…
Great customer service from a friendly team, supported challenging vehicle maintenance.
October 14, 2024
Very good service.
October 19, 2024
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