Just to hit the nail squarely on its head, Neil and the team are an asset to the company. From customer service to a timely and a perfectly job done on my car was just amazing. Job well done team.
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See what reviewers are saying
Missing a bit of feedback post service. Housekeeping? Manual/logbook left on seat No next service due sticker Staff friendly but a bit of a mystery this time. This was my second logbook service...... See more
mycar have a business model that is all professional...from the booking service, to the open plan workshops so you can see how they work, to the polished follow up services and of course to their pric... See more
Customer service was first rate, genuine no frills and first rate job. Brought my car in, logbook service done and car returned in perfect condition. No hidden extras which I really appreciated. List... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hastings
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
4/1853 Frankston-Flinders Rd, 3915, Hastings, VIC, Australia
- 13 13 28
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ABSOLUTELY FANTASTIC EXPERIENCE
From start to finish the customer service team were fantastic.The price for 4 tyres on my ute was unmatchable I saved myself $400 no-one else could come close to matching the deal I got from the boys at Hastings and I checked them all out!
Seriously do yourself a favour and get your tyres done at My car Hastings.
I absolutely highly recommend this place to everyone.
Staff are attentive and friendly
Staff are attentive and friendly
Also give good sound feedback
Great service
Great staff, explained everything clearly, I understood everything they were saying, quote/inspection and service were great, really happy with the outcome
excellent service
Kept updated on the progress of my service, how much it would cost and how long it would take.
Service and maintenance was very good
Very helpful and quick given it was…
Very helpful and quick given it was Christmas eve. Great service
Really quick service
Really quick service, help us out when we needed it the most. Friendly team
MyCar is a great , friendly, helpful environment …
The MyCar Employee was very friendly and helpful and helped me pick out what was best suited for what I wanted and did a great job putting the tyre’s on thank you
Problem solved!
I was looking to get an RACV pre-purchase vehicle inspection done, and found myself having a lot of difficulty arranging this after contacting multiple locations on their website.
In the end I called up MyCar Hastings which was local to the dealership I was looking at buying from. At short notice they were happy to look over the car for me and charged a very reasonable fee. They also gave me honest advice about items that required attention, which I was very grateful for. They turned what was becoming a frustrating experience into a quick and easy process, and were very friendly and professional. Happy customer!
I took my car in
I took my car in, they fixed my tire and changed it over straight away. It only took less than 30 minutes! Amazing service
I will definitely be coming back
I will definitely be coming back. Fantastic service, staff are very accommodating, knowledgeable and professional.
Awesome. I’ll be going back!
I took my Dodge Journey in for an overdue service and was really impressed with the friendliness and customer service. While I was there I saw the front desk guy try to help a young driver with a flat tyre. He educated her on “spares” etc and even pointed her down the road when they didn’t have the particular type of tyre she needed (instead of having to wait)
All round super friendly, really patient and understanding.
They were also super efficient and had my car ready several hours prior to initially expected.
But if I had to think of one word to explain… it would have to be kind. For some, having your car serviced does induce anxiety. You don’t know what’s wrong, often don’t understand it when they say it and you’re spending a lot of money. These guys are kind. And that matters!!
I didn’t grab his name but the guy at the customer service counter at the Hastings “My Car” should be commended for being an absolute asset to the company and a welcome kindness in our community.
Volkswagen waterpump
During the working week my Volkswagen 1.4 TSI decided to delete it's water pump and being on the weekend there's not many mechanics open for trade. I decided to ring around to get some quotes and the pricing was gut wrenching, but Rory and his team came and saved the day, they managed to fix my problem within 2 days of randomly calling on the weekend, and the quote they gave me was much cheaper then anywhere else I just rang!
I personally will be coming back for any other issues that may arise with my pesky Volkswagen
I highly recommend Rory and his team!
THE BEST PLACE FOR A SERVICE
I am very happy with the service and the work done by Mycar at Hastings Victoria.
The people working there are very honest and professional.
I recommend to anybody this Business
3 times I went to Mycar at Hastings and the did an excellent work.
Best experience I’ve ever had at a…
Best experience I’ve ever had at a mechanic. My car was repaired within a day and total price was under the quote. This included a puncture repair, basic service and safety check also.
Amazing.
Can not thank Rory and the boys enough.
Customer for life.
Five stars…
Very polite at check in and was able to…
Very polite at check in and was able to change appointment time without any issues. Will definitely use the service again
Friendly staff
Staff were extremely friendly and very accommodating to my limited time availability and short notice. Will definitely return.
Quick and easy
Quick and easy - car was serviced and ready in 2 1/2 hours!
Highly recommend
Very happy with the two young men…
Very happy with the two young men working here the workshop is immaculately maintained and they seem to have excellent mechanical knowledge did the job well car is running perfectly will be going here for my vehicles from here on
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