Greg was fantastic organising my appointment to suit my work schedule. The price was excellent and the service was outstanding. The staff were very friendly and courteous. I recommend this business 10... See more
Location
Switch location117-127 Main Street, Stockland Hervey Bay, 4655 Hervey Bay, QLD, AU
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See what reviewers are saying
Excellent from start to finish. They kindly dropped me off at work and picked me up, which made everything so convenient. Honest, helpful and professional throughout. Very happy with the service from... See more
Very friendly and accommodating. two minor negatives: 1. No electric charger for BYD EV. 2. 8:20am to 11:45am seems a bit long for a 'simple' EV service. Although - a lot of checks were carried... See more
Great service from a knowledgeable and friendly mechanic who quickly resolved my vehicles isuue. It's a shame that your website is so terrible and you are offering discounts for booking online when t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hervey Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
117-127 Main Street, Stockland Hervey Bay, 4655, Hervey Bay, QLD, Australia
- (07) 3215 8319
4.9
Excellent
543 reviews
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Reply from mycar Tyre & Auto - Hervey Bay
Hi Maurie,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Thank you Mycar.
Connor was excellent and made the process very easy and pleasant - all with good prices.
March 7, 2025
Excellent work and great customer…
Excellent work and great customer service. Timing of the service done to the car was very satisfying
March 6, 2025
The guys at Hervey Bay MyCar are really…
The guys at Hervey Bay MyCar are really professional and provide great service. My car was serviced on time and everything was explained thoroughly on pick up. I highly recommend them.
March 5, 2025
Prompt and efficient!!!
Prompt, efficient service with a smile!
The mechanics give me much confidence!
The service is always great, they can be very busy but they’ll always pump ya tyres up with a smile!
Quality outfit in Hervey Bay.
February 27, 2025
Great service
Great service. There was an immediate vacancy yesterday when I called to book service for my Suzuki.
Was done there and then. Lucky me.
Also - no "hidden surprises" in "extras"
Well done team
February 20, 2025
No communication
I took my car for a routine service and the engine light was on. I explained to them the horn wasn't working. A few hours later I got a text saying it was ready to pick up. I was handed the keys and was told everything is fine. When I got to my car, the horn wasn't working and I read the report that listed multiple things to be fixed. I was not called to discuss if I wanted any of these done. I spoke to the mechanic and he said that these things are a choice but I need to go to the kia dealership to get the horn fixed. This should have been explained to me and the other items requiring attention should have been an option that came with a phone call before I collected my car. The lack of communication was really disappointing.
February 11, 2025
Reply from mycar Tyre & Auto - Hervey Bay
Hi Sarah,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
good communication.
good communication.
everything was explained perfect.
will definitely return until mycar Bundaberg service BYD
February 8, 2025
Best service in Hervey Bay
The service I have received since buying a new car has been up to its usual very high standard.
February 14, 2025
the car was fixed on time
the car was fixed on time, was welcomed by the staff, a car problem was explained to me that i could understand, job well done by all.at hervey bay qld
February 13, 2025
Friendly, efficient and good.
Always a very friendly greet when entering the office. Very helpful with any questions and listens to any concerns. Job always gets completed efficiently and in a timely manner.
February 11, 2025
Great team always looking after my car…
Great team always looking after my car and great communication on anything that needs to be worked on.
February 7, 2025
Service I can trust
Honest work, called before any out of normal work needed to be done, very friendly, detailed reports. Service I can trust everytime
February 7, 2025
Great experience every visit!
Greg is a customer service super star. He always greets me with a big hello and warm smile.
He provides clear and concise updates during and after the service.
Very happy with price & the efficiency of the Hervey Bay team ☺️
February 1, 2025
Yep happy with my experience.
Yep happy with my experience.
Greg was expecting me and got the job done
January 31, 2025
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