A major log book service completed within four hours was impressive. Good communication, however the report was a bit skimp on details, what was inspected on the vehicle? Get brakes checked again s... See more
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Ease of booking and getting service within a matter of few days. I love that they have ample parking, central location and everything was quick and straightforward. The representatives at the center w... See more
I love mycar servicing center at highpoint. They are always upfront and honest. I trust them and feel at ease when I get my car serviced with them. My wife also gets her car serviced with them and she... See more
Mycar Highpoint were amazing! My car had to be towed there (which was included in their roadside assistance) They went above and beyond to diagnose and advise, kept me informed since I was quite a dis... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Highpoint
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
120 Rosamond Road, 3032, Maribyrnong, Victoria, Australia
- +61 3 8585 7184
4.7
Excellent
303 reviews
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We have had no issues at all
December 9, 2025
I was told I need tires replacing and I…
I was told I need tires replacing and I didn't.
Airbox clip was left off, luckily it was sitting in the bonnet well.
November 26, 2025
Great customer service
Got the flat battery replaced in a quick time and at an attractive cost. Appreciate your customer service and overall experience.
December 1, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer Service needs improvement
They did the job, but the customer service could use a polish.
November 28, 2025
Reply from mycar Tyre & Auto - Highpoint
Hi Paul,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great customer service from discussion…
Great customer service from discussion about the servicing required from quote to booking, communication during the service and pick up.
November 20, 2025
Very friendly and helpful staff
November 20, 2025
Clear communications and helpful staff
November 19, 2025
Great work from Matt and the team in…
Great work from Matt and the team in addressing air con issues..thanks
November 18, 2025
I asked them to replace the damaged…
I asked them to replace the damaged tyre. Instead they replaced the spear tyre so now im left with no spear and needing to purchase another one for no reason
November 15, 2025
Happy with the service
Happy with the service. Great communication. Quick turnaround.
November 11, 2025
I’m happy with the service
Good communication to the customer I’m very satisfied with the service
November 10, 2025
Helpful and friendly staff
I have had 2 road worthy certificates done here and both have been easy and fast and the staff were really helpful.
October 30, 2025
Matt and the rest of the team kept me…
Matt and the rest of the team kept me informed of the progress and expediated the work.
Great crew
November 6, 2025
I've taken my Nissan Micra (2009
I've taken my Nissan Micra (2009, Paris Blue) 3 times, twice for a log-book service. They were thorough, honest, and explained any extra costs as they emerged. They were super fast and efficient!
November 5, 2025
Fantastic level of service.
Since moving to the area, we’ve had both our cars serviced here for everything from logbook servicing to repairs. I mainly have contact with the manager, Matt. He and the team are always upfront about costs and never do any work without checking first. Service is quick, and they often save me money — like when I asked for new wiper blades, they simply cleaned and adjusted them instead. When my Subaru XV had a fuel tank and sensor issue, they explained everything clearly and even reinstalled my baby seat afterward. After years of great experiences, I’m confident in their work and customer service. I wouldn’t go anywhere else. Highly recommended.
November 3, 2025
Excellent service and help from Matt…
Excellent service and help from Matt and his team. Thank you a million times Matt for your help with my car. I’m incredibly grateful.
October 30, 2025
Matt was super nice and informative…
Matt was super nice and informative throughout my experience. They were able to get my car in sooner and did everything so quickly and efficiently!
October 29, 2025
Well priced quote On Budget and on time…
Well priced quote On Budget and on time Very accommodating with request for quick attention
October 24, 2025
Excellent service all around
Excellent communications, everything explained thoroughly prior, during and after the service. Initial cost estimates was very accurate as well, leaving no surprises.
October 10, 2025
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