mycar Tyre & Auto - Horsham Reviews 

267
TrustScore 4.5 out of 5

4.7

Horsham Plaza, Enter off Darlot Street (opposite Pynsent Street), 3400 Horsham, VIC, AU


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Rated 5 out of 5 stars

Courteous staff, know their job, work completed in time advised, able to advise me that new tyres required & could supply & fit ones at end of service. First time I had my car serviced with Mycar &... See more

Rated 5 out of 5 stars

We travelled an hour to go to Horsham as we have been getting the car serviced there before leaving and after returning to Victoria. Have always been impressed by the service offered there. Car was se... See more

Rated 5 out of 5 stars

Booking my car for a service was easy. I requested a quote over the phone and received it immediately. When I arrived, Adam greeted me warmly and was very polite and understanding. The entire process... See more

Rated 5 out of 5 stars

Excellent service. Staff let me know what the estimated cost would be when I was dropping off the car. They rang me to tell me about extra issues they found and they were able to fix them the same day... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Horsham

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Horsham Plaza, Enter off Darlot Street (opposite Pynsent Street), 3400, Horsham, VIC, Australia

  • (03) 8585 7163

4.7

Excellent

TrustScore 4.5 out of 5

267 reviews

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4.7

All reviews

(267)

32,179 reviews in the last 12 months

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Rated 1 out of 5 stars

I had a service in Horsham before driving to Adelaide.

I had a service in Horsham as I told them I was travelling to Adelaide. While driving at a speed of 100kph I noticed the passenger seat was shaking badly. Whilst in Salisbury I took my car to MyCar and they did a wheel balance and said they did not see anything wrong. However, on my return to Victoria my car started shaking badly once again and after getting petrol in Nhill, I didn't think I was going to make it home. Next day I took my car to my local garage in Dimboola where both drive shafts needed replacing. So I am not very happy.

December 28, 2022
Rated 5 out of 5 stars

Car service

From the time of booking in for a service staff were very friendly and courteous. Sending a text message when the car was ready. Very friendly when picking up my car.

November 28, 2022
Rated 5 out of 5 stars

My Car auto Horsham

My Car auto, is the best in the business. Staff are very friendly and professional. I spoke with Julian from Horsham My Car. Absolutely brilliant! Very friendly, informative and helpful. Thank-you Julian.

November 24, 2022
Rated 1 out of 5 stars

I took the car to do essential…

I took the car to do essential service.they charged me $395. Service include Checked 86 point vehicle inspection, But make me so disappointed. they didn't detect that my car had major steering problems.

October 25, 2022
Rated 5 out of 5 stars

Great service

Was great, easy to book in, I accidently showed up a week earlier than my appointment and they were able to squeeze me in and get a tyre changed within the hour, was highly appreciated.

October 4, 2022
Rated 3 out of 5 stars

After service care

I was happy with service but when I queried a fault 3 days later with a blown headlight globe I’d had them replace, I was told it was not their problem and to seek another servicer ie: an auto electrician.

July 18, 2022
mycar Tyre & Auto - Horsham logo

Reply from mycar Tyre & Auto - Horsham

Hi Jane,
We are sorry to hear your recent experience did not meet your expectations and for the ongoing issue. We would like to investigate this further. Can you please reach out to our care team at careteam@mycar.com.au with your rego and contact details. Thank you for taking the time to leave feedback.
mycar Care Team

Rated 3 out of 5 stars

I put car in for a service and was told…

I put car in for a service and was told that I needed a part and it was told $90, but needed to come back another day as they had the wrong part. When I dropped off the car i was tolds I might need to replace spark plugs...I said ok. But when I came back 20 minutes later I was told the bill was $394. After some communication the bill was put back to $299. Unacceptable in these times not to let the customer know that the bill was going to be considerably more than first quoted.

July 18, 2022
mycar Tyre & Auto - Horsham logo

Reply from mycar Tyre & Auto - Horsham

Hi Hayley,
Thank you for leaving feedback on your recent service. We do apologise for the delays and any associated inconveniences you suffered, and have passed your feedback onto our team for further coaching and training where appropriate.
mycar Care Team

Rated 5 out of 5 stars

Excellent customer & car service

Prompt & professional service by
Julian and his team. He always go above and beyond to fix my car and always explain what is required to fix any problems to ensure my car is running smoothly. Affordable service charges with quality work.

July 18, 2022

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