mycar Tyre & Auto - Innaloo Reviews 

402
TrustScore 4.5 out of 5

4.7

Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018 Innaloo, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I am 76 years old and know nothing about cars and had a light come on the dashboard. I went to the Innaloo branch for the first time and I had absolutely outstanding service from them also the help gi... See more

Rated 5 out of 5 stars

All the friendly staff members were extremely helpful by providing professional, honest information about my car. They explained it to me in simple terms, which I could understand. I was grateful fo... See more

Rated 5 out of 5 stars

I went in this morning after discovering a screw in one of my tyres. I left the tyre with them and returned later that afternoon to find everything sorted. The repaired tyre was refitted, all the pres... See more

Rated 5 out of 5 stars

The team at my car went above and beyond to fix a persistent issue with my vehicle which was causing further damage to other parts of my car. They explained thoroughly what they were doing to address... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Innaloo

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Innaloo City Centre Enter off Scarborough Beach Road, (opposite Leige Street), 6018, Innaloo, WA, Australia

  • (08) 6330 7409

4.7

Excellent

TrustScore 4.5 out of 5

402 reviews

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4.7

All reviews

(402)

32,165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My husband handled my car service a I…

My husband handled my car service a I was away in a remote community. He mentioned to the guys that we were driving the vehicle back up the northwest over 3000km. They were thorough with their service; even contacted him asking if they could keep it over another night as could hear a sound that they were not sure about. They duly sorted it out and the car, a sexy older classic Ford 2010 is purring.

March 31, 2026
Rated 5 out of 5 stars

Amazingly helpful

Amazingly helpful, especially as I had missed an earlier appointment.
Could not fault the experience and the vehicle was ready almost an hour earlier than expected. 🥰

March 14, 2026
Rated 5 out of 5 stars

Rescued by the manager at Innaloo mycar service centre

On Friday 13th Feb 2026 I was caught with a leaking tyre valve on the day I had to pick our grand baby up from the airport. The manager listened, stopped what he was doing, replaced the valve and got one of the mechanics to check the air pressure in the car tyres, all at no cost. Knowledgeable, compassionate and a real community minded gentleman. A huge thank you for saving the day 🙏

February 13, 2026
Unprompted review
Rated 4 out of 5 stars

Recommend

Great bunch of guys behind the counter. Tyre change was done quickly and professionally.
One star off, as the type of tyre I wanted was advertised on their website but not supplied anymore. They however did supply a close enough alternative.

February 18, 2026
Rated 5 out of 5 stars

Very professional and helpful.

Very professional and helpful.
I'm a pensioner and the were kind and even gave me a ride home and collected me when the job was done. I'll only go to them in future to have my MG serviced.

February 9, 2026
Rated 1 out of 5 stars

New tyres supposed to be fitted January…

New tyres supposed to be fitted January 7th. Stock didn’t arrive. No contact by MyCar staff. I was left to chase MyCar up continuously. Was told 21st January. Again tyres not in stock and no contact by MyCar. Was later told no Pirelli stock in Australia but they could fit me with an inferior Khumo tyre for the same price…. Ended up with Continental over one month later. Absolutely terrible customer service. Would not use again!!

February 6, 2026

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