mycar Tyre & Auto - Ipswich Reviews 762

TrustScore 5 out of 5

4.8

Ipswich Riverlink Shopping Centre, Corner of Pine Street and The Terrace, 4305 Ipswich, QLD, AU


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See what reviewers are saying

Rated 4 out of 5 stars

Excellent service and explained everything that needed doing. Only downfall was a air filter was delivered to them the wrong one but they apologised and corrected it within a few days.

Rated 5 out of 5 stars

Good communication about an urgent and potentially difficult repair. We were extremely happy that it did not turn out to be as serious as anticipated and it cost us one tenth of what it could have bee... See more

Rated 5 out of 5 stars

Can't rate My Car Ipswich highly enough. Found time to fit our car in to fix ongoing problem. Ash and all the team were helpful, courteous and continued working on the car until the problem was solve... See more

Rated 5 out of 5 stars

Everyone was polite and very helpful . They explained what was done and let me know what needed to be done I’ve been coming there for years and could never fault there service. As they are always happ... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Ipswich

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Ipswich Riverlink Shopping Centre, Corner of Pine Street and The Terrace, 4305, Ipswich, QLD, Australia

  • (07) 3215 8321

4.8

Excellent

TrustScore 5 out of 5

762 reviews

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Rated 5 out of 5 stars

The team were fantastic

The team were fantastic! Dropped off the car at the time I requested and although there was some challenges for them with illness they were basically finished when they advised. Exceptional customer service and friendly front desk staff.

October 1, 2025
Rated 1 out of 5 stars

Servicing issues…

I have been a Mycar customer for many years - this service experience has been the worst having no issues previously. Upon returning home I checked fluid levels finding the radiator and its reservoir completely empty and the brake fluid well under its minimum required level.

September 6, 2025
mycar Tyre & Auto - Ipswich logo

Reply from mycar Tyre & Auto - Ipswich

Hi Byron​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great Service

The guys at Ipswich really helped me out with a tyre puncture that had been repaired elsewhere but had failed. They fixed it properly and had me back on the road. Will be back next time I need new tyres.

September 14, 2025
Rated 5 out of 5 stars

No worries log book servicing

Good customer service as they will call and inform one of anything which requires attention over and above the log book service. Pity they don’t offer a free clean of the car as well!

September 13, 2025
Rated 5 out of 5 stars

Excellent Experience

The team at mycar in Ipswich are very customer focused and have provided an outstanding service. Definitely recommend this team of amazing professionals.

September 7, 2025
Rated 5 out of 5 stars

Lots of new happy friendly faces

Lovely to see some new faces at the Ipswich Store. Paul was super helpful took down lots of notes and investigated them and gave me updates. There was a full run down of things that had been found and a list of things need doing there and then and things we can watch with a full run down of prices. There was no pressure to get everything worked on there and then.
Was totally happy and will be visiting again

August 28, 2025

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