Will and the team were great. They matched a price for 4 Pirelli P-zeros PZ4 tyres, staggered fitment, did the full 4 wheel alignment on their Hunter machine, and the car drives perfectly. Highly reco... See more
Location
Switch locationLakeside Shopping Centre, Enter off Joondalup Drive, 6027 Joondalup, WA, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took advantage of the Pirelli tyre sale and went to MyCar Joondalup. Was fortunate enough to speak with the Store Manager who was very knowledgeable and gave me great advice. Very impressed with the c... See more
I am always doing my car service or any issue of my car from My Car joondalup because of my best mechanic SANGAY. He is genius even I have option of MY CAR BANKSIA GROVE which is very near by me... See more
Took my byd for its 1 year service. Professional and friendly service, they texted to let me know they had finished with the car, which was within the window they'd said. The Mycar Joondalup locatio... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Joondalup
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Lakeside Shopping Centre, Enter off Joondalup Drive, 6027, Joondalup, WA, Australia
- (08) 6330 7410
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good reliable service
Not very good communication I responded…
Not very good communication I responded to an email reminding me car was due for service I got a call advising it was for a different service and he wasn’t very happy also despite having called him earlier nothing was raised about battery level he waited till 2pm to advise this was a issue or make sure the lack of charge was an issue
Excellent service
Excellent service - guy even took time to explain tyres etc to me as I have always relied on other people in the past. I now know how to tell my tyres are wearing and what to do. ….and he wasn’t condescending because I was female. Definitely go there again!
Just a truly lovely human for a face…
Just a truly lovely human for a face -to -face discussion on the reason for the larger than expected quote. I'd recommend this garage to family and friends. Aways helpful - on a previous occasion staff put on new hub caps which I'd bought elsewhere but couldn't manage because of arthritis.
On time service appreciated but would…
On time service appreciated but would have liked to be asked if I’d like wheel alignment rather than your staff making a call not to do it. It takes a lot of time out of my week to drop off and pickup my car so prefer a fully comprehensive service at the one visit
Can't help but loving them.
They work hard to provide people with great old-school service. Attention to details.
Explaining, giving important information about their tyres. I was treated with dignity and respect. I love that
Good customer service- car fixed
Good customer service- car fixed - reasonably priced and options for payment
Very efficient the front desk man was…
Very efficient the front desk man was very helpful and kept in contact re pick up and tyres
Just great! Why would you go anywhre else?
Just great. They went beyond the call of duty. Changed the valve on our spare tyre in 15mins even though I could see that they were busy.
Thanks to everyone at the shop.
Excellent customer service
Excellent customer service, booked on line, dropped off car and received a text when job was complete
Would thoroughly recommend
Positive experience review
the guy I dealt with on the phone when making my booking and then having to reschedule was very patient and understanding. The guy I dealt with at the centre was easy to talk to and ask questions. The car was serviced as requested along with another minor issue all sorted, and the office rang me when they noted my wiper blades needed replacement which I authorised and the whole experience was very positive and the prices reasonable. When the vehicle was ready they notified me so I could go pick it up, very happy and will get the next service done here at Joondalup!
My 3rd experience with Mycar for…
My 3rd experience with Mycar for different reasons and as always I found them easy to deal with, helpful, do good work and reasonable keeping within expected timelines. All in all a good experience.
Great Customer Service
Bought new tyres and 2 months later had a puncture. Mycar replaced the tyre free of charge even thought it was not their fault. Very appreciative of the excellent customer service and quick response.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







