mycar Tyre & Auto - Joondalup Reviews 

466
TrustScore 4.5 out of 5

4.6

Lakeside Shopping Centre, Enter off Joondalup Drive, 6027 Joondalup, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Will and the team were great. They matched a price for 4 Pirelli P-zeros PZ4 tyres, staggered fitment, did the full 4 wheel alignment on their Hunter machine, and the car drives perfectly. Highly reco... See more

Rated 5 out of 5 stars

Took advantage of the Pirelli tyre sale and went to MyCar Joondalup. Was fortunate enough to speak with the Store Manager who was very knowledgeable and gave me great advice. Very impressed with the c... See more

Rated 5 out of 5 stars

I am always doing my car service or any issue of my car from My Car joondalup because of my best mechanic SANGAY. He is genius even I have option of MY CAR BANKSIA GROVE which is very near by me... See more

Rated 5 out of 5 stars

Took my byd for its 1 year service. Professional and friendly service, they texted to let me know they had finished with the car, which was within the window they'd said. The Mycar Joondalup locatio... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Joondalup

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Lakeside Shopping Centre, Enter off Joondalup Drive, 6027, Joondalup, WA, Australia

  • (08) 6330 7410

4.6

Excellent

TrustScore 4.5 out of 5

466 reviews

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4.6

All reviews

(466)

32,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff were very helpful

Staff were very helpful. They cooperated to find the issues in the car and helped me to resolve them easily and quickly.

Service for my car was done very well, on time and with consultation with me via email for the issues.

Tyre replacement and pricing are based on good offers for customers.

I recommend their service to anyone.

April 1, 2025
Rated 5 out of 5 stars

Very accommodating team

I was a late afternoon walk in on a Saturday needing a spare tyre fitted. I explained I wasn’t in a rush, however the boys had my tyre fitted and ready within the hour. I am a regular there as the service has always been great for me.

March 22, 2025
Rated 1 out of 5 stars

Overprice

Overprice, felt like they tried to rip me off with unnecessary things, $1500 extra on top $320 i already spend, thats ridiculous, what a joke!! Typical mechanics

March 12, 2025
mycar Tyre & Auto - Joondalup logo

Reply from mycar Tyre & Auto - Joondalup

Hi Fiona,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 3 out of 5 stars

Poor customer service

I usually get car service from mycar Joondalup. After a regular service, there was extra maintenance needed. When I picked up the car, I heard a cranking noise from the engine and took it back. The staff was busy on the phone, and took sometime to acknowledge me, later he took car for a ride. He asked me to leave the car for that night, as it was closing time. So they clearly didn’t do a proper test drive after the work. I was told the work would be done early Saturday and they’d call, but I had to call myself to find out. No call came, and my weekend plans were delayed. Upon arrival, I was handed the key without an apology or explanation. I was surprised by the customer service I received.

February 21, 2025
Rated 5 out of 5 stars

I never take my car anywhere else

I never take my car anywhere else! Had a punctured tyre, took it in late Monday afternoon and they fixed it within 20 minutes for free! Always friendly and helpful. Highly recommend!

February 25, 2025
Rated 2 out of 5 stars

Lies or bad service

The front desk guy either lied to me or the service was rubbish.
I was booked in for 9:30am, he told me it was a long service so I couldn't pick up until 4:30pm.
The GPS location of the car didn't move until about 1:35pm, 5min after I called him stating as such. My car appeared to only be in the workshop for about an hour, so he lied or it was a rushed service.

February 11, 2025
mycar Tyre & Auto - Joondalup logo

Reply from mycar Tyre & Auto - Joondalup

Hi Nathan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

In'N'Out

Needed new tyres for my car and a wheel alignment, the guys at the Joondalup location are super friendly and professional. Booking online was simple, I took my car in and had some time to walk around the shops and next thing I know the car is done. Quick, Friendly, Professional, Good value.

February 8, 2025

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