I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
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See what reviewers are saying
I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more
Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more
Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Katoomba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
182 Bathurst Rd, 2780, Katoomba, NSW, Australia
- (02) 9212 8937
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Great to have online booking and…
Great to have online booking and payment, makes it so easy. Job well done. The mechanics seemed a bit tired and stressed, are they being paid enough?
Mick was very helpful in fixing my…
Mick was very helpful in fixing my brake sensor and I appreciated how he explained the issue to me and how he gave me a good understanding of the issue and kept me informed along the way. Great service!
Mick is an excellent and thoughtful…
Mick is an excellent and thoughtful mechanic. Trust is priceless - give him a pay increase.
The Staff Are very customer focused
Appointment not honoured
Arrived with an appointment at 10, with a duration of 1.5h according to the booking. Was told that there was no spots left for the day and was offered the only option of picking up the car at 2pm, after explaining I had an appointment and being told booking system was s__t (not my words). Work was finished at 1:30pm , had to miss work when not expected. Work was done to good standard, but the initial person I talked to in the morning was inflexible and plainly impolite in my opinion, however the person that served me when picked the car was nice.
Appointment should have been honoured or rescheduled in advanced. Not a reflect of all locations, but probably won't go to the this branch again.
Just good honest and reliable work .
My vehicle needed a part and I had a timeline ! They got it that day and fitted with no fuss and I was on my way again problem free
Fantastic bunch of guys
Fantastic bunch of guys! They fixed my car super quickly, and kept me informed on pricing and an estimate how long it would take to be completed
Prompt service and good communication
Great communication as always
Great communication as always. The gents fit me in for a major repair before Christmas which was very much appreciated.
the car was in for full service
the car was in for full service, they did a great job, thorough attention to detail. They set me back on the road with confidence. have dealt with them in the past, always with the sense they care about the outcome. wouldn't go anywhere else.
The staff member that served me was…
The staff member that served me was lovely and despite being short staffed got my car back to me when they said they would
Great service
Easy to book in and car was ready before official pick up time. Friendly staff
jo tm is awesome
jo, mick and jeffery are just awesome people
very helpful all the time at katoomba my car
Very helpful service and understanding…
Very helpful service and understanding of health circumstances - I'm very happy and returning again soon.
Tyres In a Hurry
I recently needed two new tyres prior to going on a road trip. Mycar Katoomba were extremely helpful in fitting new Tyres for me in a hurry. They offered me a last minute appointment and had the tyres done in 30 mins.
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