mycar Tyre & Auto - Katoomba Reviews 

411
TrustScore 5 out of 5

4.8

182 Bathurst Rd, 2780 Katoomba, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more

Rated 5 out of 5 stars

I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more

Rated 5 out of 5 stars

Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more

Rated 5 out of 5 stars

Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Katoomba

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

411 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(411)

32,187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mick was very helpful in fixing my…

Mick was very helpful in fixing my brake sensor and I appreciated how he explained the issue to me and how he gave me a good understanding of the issue and kept me informed along the way. Great service!

February 2, 2026
Rated 3 out of 5 stars

Appointment not honoured

Arrived with an appointment at 10, with a duration of 1.5h according to the booking. Was told that there was no spots left for the day and was offered the only option of picking up the car at 2pm, after explaining I had an appointment and being told booking system was s__t (not my words). Work was finished at 1:30pm , had to miss work when not expected. Work was done to good standard, but the initial person I talked to in the morning was inflexible and plainly impolite in my opinion, however the person that served me when picked the car was nice.
Appointment should have been honoured or rescheduled in advanced. Not a reflect of all locations, but probably won't go to the this branch again.

January 9, 2026
Rated 5 out of 5 stars

Fantastic bunch of guys

Fantastic bunch of guys! They fixed my car super quickly, and kept me informed on pricing and an estimate how long it would take to be completed

January 14, 2026
Rated 5 out of 5 stars

the car was in for full service

the car was in for full service, they did a great job, thorough attention to detail. They set me back on the road with confidence. have dealt with them in the past, always with the sense they care about the outcome. wouldn't go anywhere else.

December 16, 2025
Rated 5 out of 5 stars

Tyres In a Hurry

I recently needed two new tyres prior to going on a road trip. Mycar Katoomba were extremely helpful in fitting new Tyres for me in a hurry. They offered me a last minute appointment and had the tyres done in 30 mins.

November 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look