I had a really great experience with Mycar Kellyville. After damaging my wheel, I was pretty stressed, but Sergio went above and beyond to help me out. He took the time to assess the issue and made... See more
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See what reviewers are saying
The guys at Kellyville are great but the My Car answering service is rubbish. I ended up with someone from Randwick! You need to allow direct access to the service centre thats actually servicing your... See more
From the complimentary roadside assist I never knew I needed until I got a flat tyre on a dark wet night, to the fast replacement tyre the next day I was so thankful and impressed. From servicing my... See more
Great experience getting my pink slip done at mycar Kellyville. The whole process was quick, easy, and professional. Wayne at the front desk was especially friendly, helpful and welcoming from... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Kellyville
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Kellyville Village, 92 Wrights Road, 2155, Kellyville, NSW, Australia
- (02) 9212 8927
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Convenient
The location and the simplicity of the prodecure was great. I would strongly recommend.
Serg did a great job
Serg did a great job. He was super polite, knew his stuff, and handled the maintenance perfectly.
I liked the convenience of having MyCar…
I liked the convenience of having MyCar near work. For my car log book service they had the car the whole day and only informed me after 4pm that they wanted to keep it overnight, leaving me with little to no chance of arranging alternative transportation back home. This is the second time it happened. The price they quoted for replacing brakes was also well above average compared to other places. I will think twice before returning any time soon.
The service could not be better and the…
The service could not be better and the friendliness of the people could not be better
Excellent customer service and great…
Excellent customer service and great competitive pricing
Rego and service was done on Day…
Rego and service was done on Day booked. 👍🏼
Needed brakes looked at took 2 day to get pads and rotors. 😢
Excellent service
Excellent, friendly and professional service. Issue resolved in a very timely manner. Thank you
Quick Tyre Replacement
They managed to fit me in for a tyre replacement after a severe puncture at short notice with stock on hand and quickly resolved.
Great staff and customer service.
Great staff and customer service.
Well priced service.
Fast, friendly and efficient.
My car was being used inappropriately…
My car was being used inappropriately as a result of reckless behaviour from a staff member. His actions and behaviour was intimidating and disgusting. The serious misconduct has been reported to head office.
Amazing customer service and very…
Amazing customer service and very knowledgeable and professional team
We’ve been going to Mycar Tyre & Auto…
We’ve been going to Mycar Tyre & Auto Kellyville for four years and were generally happy, but our most recent experience was very disappointing.
Our car initially failed a pink slip due to a windscreen chip. We had it professionally repaired as advised, but when we returned Sergio refused to pass the car, despite the repair technician confirming it met safety standards. He was also quite rude during the interaction.
Because the pink slip was due that same day, we had to find another inspector at short notice and pay an extra $100. The car passed immediately with them.
After four years as customers, we won’t be returning.
Extremely friendly & helpful
Extremely friendly, accommodating and understanding. Had a last-minute request for roadworthy test and they accommodated the request with kindness. They were also flexible towards customer's timing and logistical situation, with solution-orientated conversations. They could have just declined or rescheduled, but helped the customer in need.
Excellent customer service including technical
Excellent customer service including technical us to understand, moreover timely deliver of my vehicle on time , nice clean and all safety measures taken in the reception area.
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