mycar Tyre & Auto - Keysborough Reviews 

269
TrustScore 4.5 out of 5

4.5

Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173 Keysborough, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you so much Mr Singh and Coby - my dashboard alert all lighted up on the way back from my midnight shift and was really scary. I went in to MyCar Parkmore and Mr Singh and Coby accommodated me... See more

Rated 4 out of 5 stars

Good service with clear details. Area to improve: Should extend waiting room area and facilities by setting more chairs(currently only enough for 2) for more people sitting and waiting with tea & c... See more

Rated 5 out of 5 stars

Great service from Singh and his team! Friendly, professional and honest, very hard to find. First time experience for an alignment and tyre rotation and nowI'll be booking both my cars in for... See more

Rated 5 out of 5 stars

We took our car to My Car in Parkmore, Keysborough for a repair, which we have done many times previously. And we dropped our car off this morning, and we got a phone call from Mr Singh to say our ca... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Keysborough

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173, Keysborough, Victoria, Australia

  • (03) 8585 7102

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.5

All reviews

(269)

32,172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

reliable

the manager such a great guy! helped me to work on my car , and do such a wonderful job ! they are reliable people

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

The reception was rude and not very…

The reception was rude and not very helpful
I Can’t understand his English

September 3, 2025
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi Hang​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Immediate service to change a flat tyre.

My tyre was flat and I contacted mycar Tyre & Auto Roadside Assist. The staff arrived very quickly to fix a temporary tyre for me.

I rang Mr Singh to book an appointment to change the temporary tyre and he said I can come now. Appreciate this quick response and immediate service. This car service centre is highly recommended with friendly and helpful staff. Thumb 👍 up and job well done.

September 5, 2025
Rated 5 out of 5 stars

Great experience

Singh and his team were amazing! They took our car in with no booking, and fixed what was needed. They corrected a mistake and went above to ensure it was corrected. Thank you!

August 26, 2025
Rated 1 out of 5 stars

Communication was so bad

Communication was so bad, they didn't call until I call them and check how my car goes. Mechanic only inform few things and I agree to do. When I come to collect then I realise that so many other major things need to be done but they didn't inform me. Promise me that they will give me quote, nothing happen, phone them and then still unable to give me quotes. Email them and no response
I hope they get more better in communing with their customers.

August 12, 2025
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi Daryn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Parkmore My Car

The guys there are great… Got a log service done today and booked it online…
They let me know everything went well, just informed me to do wheel alignment on the next service…..
Been going here for a few years now, never had an issue

August 15, 2025
Rated 5 out of 5 stars

Good service

I was very happy with the service at the Keysborough store, always thorough and clear communication they informed me of changes before they did the work.
I am a repeat customer and have been going for many years.

August 9, 2025
Rated 3 out of 5 stars

Some issues after service

Some issues after service.Called and no response back.

June 27, 2025
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi Prabhjeet​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

My Recent experience was terrible to…

My Recent experience was terrible to say the least, I had a very rude, arrogant and unhelpful manager/ supervisor at MyCar Keysborough; (I complained to Customer Service). When I recently booked my car in for Service/Repairs he was very rude from the start, and unhelpful to say the least. I have been using Kmart tyre and Auto/My car for a number of years and this has been a new low

July 24, 2025
Rated 1 out of 5 stars

They did the right thing and calling to…

They did the right thing and calling to check that I was okay to go ahead with repairs but, they did not give me an eta on the parts that were being shipped separately from another supplier. They said it would be ready around 12pm but I didn’t leave until nearly 2pm. No sincere apologies for the delay, a chocolate or cup of tea in apology would have be fine. Guy at the desk didn’t communicate very clearly and didn’t acknowledge people when they first walked in the door

July 29, 2025
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi Michaela​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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