Great service again from the team at MyCar Kirwan. Helped me out at the end of a busy work day with an urgent, but easy repair and then again a short time later with diagnosing and fixing another issu... See more
Location
Switch locationThuringowa Drive 22-24, Shell Coles Express Service Station, 4817 Kirwan, Queensland, AU
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See what reviewers are saying
Great service Josh I think he's name is on the desk amazing customer service and even told me about a tyre sale too as I needed to get two new tyres soon too after my logbook service
The fact that the car was in and out on time and with everything documented and explained for further work to be done to the car and for a great price. The value for money was a big thing for us co... See more
Highly recommend this business. Staff assisted me on the spot and without fee for what they deemed simple fix (I was physically unable to do this myself. I was treated with professionalism, kindness,... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Kirwan
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Thuringowa Drive 22-24, Shell Coles Express Service Station, 4817, Kirwan, Queensland, Australia
- (07) 4848 7504
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Very friendly
Very friendly, don’t speak to you like you don’t know anything about cars.
Will always bring my car here for now on.
Friendly, professional, honest
Friendly, professional and honest as always. Great service
Great Auto Team
Thanks heaps to urge team at the Kirwan store. Care staff are genuine and very helpful.
Staff very friendly
Staff very friendly, explained everything what they had done on the car and things I might need to follow up on.
Quick service
Quick service. Awesome customer service. Good prices as well. More then happy
very professional from the moment of…
very professional from the moment of walking in being greeted by name. Vehicle was ready very promptly and I was notified accordingly. Detailed explanation of what
work was carried out
Helpful
Friendly and helpful. Service was good quality.
Only issue I had was that I made the booking online and in the online booking system my booking was for 0800-1000. On the day they told me it wouldn't be finished until 11-1200 (was actually a bit after 1200). That would have been fine if I had known this in advance so I could plan accordingly.
I would prefer that they have longer online booking slots to reflect what is actually achievable, or at least clearly communicate that just because car is booked in a particular slot does not mean it will be finished then.
I appreciate this may be a central company issue that this particular business has no control over.
I would happily return, though would plan not to need my car back by any particular time in future.
ALWAYS GOOD SERVICE. VERY HELPFUL & POLITE.
excellent service- they fitted me in straight away.
Always super helpful and explains what is wrong with the car.
Call up with a quote to check before going ahead with the service.
Always polite.
The guy who helped me with my problem…
The guy who helped me with my problem with my car was very professional. I will be be recommending MyCar Kirwan to my
family and friends.
Trustworthy
Sorted issues with my car on 2 occasions. Thoroughly tested and fixed issues without pushing you to get extras. Also as a woman they didn't talk down to me.
Very helpful and friendly
Very helpful and friendly, thank you Conner
I went in at short notice to get a tyre…
I went in at short notice to get a tyre replaced and the guys fit it in straight away changing the tyres and doing a wheel alignment, great customer service and would recommend !
Tyre fix
I had great experience today with my car kirwan. They had amazing customer service and helped me resolve my issue with my tyres straight away. Thanks again guys 👍
Great mechanics
Great mechanics, always explain everything, handy location, friendly service :)
Thanks to Conner and the lads at MyCar.
They were informative and made me aware of an issue my car might be having. They then recommended a way they could look into it more and a possible solution for when ever it became a problem.
Service
The fact that the car was in and out on time and with everything documented and explained for further work to be done to the car and for a great price.
The value for money was a big thing for us considering the price others had quoted for the same service.
Great.
Great. Good service. No problems. Staff explain problems and let their clients know what is next to go wrong which is great. Thankyou.
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