mycar Tyre & Auto - Launceston City Reviews 

226
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250 Launceston, TAS, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Always happy with MyCar. Love the 12month complimentary roadside assistance. Aaron keeps me informed with a call if anything extra needs doing or is recommended. My file is updated so I know what to e... See more

Rated 5 out of 5 stars

Excellent and speedy response from "kellie". Speed in towing, diagnosis of problem, and excellence in fixing car, felt like really valued customer. Treated as valued. Mike Adams

Rated 3 out of 5 stars

Everytime i get something done at mycar i’m told different stories of what needs to be done to it. 2 months ago accessory belt is fraying, now drive belt needs replacing and maybe pulleys . I startin... See more

Rated 5 out of 5 stars

The staff have always been helpful and explain the workings of the car simply so I can understand. They do not over service which makes them trustworthy! My car always runs smoothly which indicates an... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Launceston City

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station 69 Wellington Street Corner of, York Street, 7250, Launceston, TAS, Australia

  • (03) 6325 7601

4.5

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.5

All reviews

(226)

32,302 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Five-Star Experience That Sets the…

A Five-Star Experience That Sets the Standard!
I cannot recommend this car service center enough!From the moment I arrived, the team went above and beyond expectations. The work was completed quickly, showing they truly respect my time, and the staff was incredibly warm and welcoming.

Specifically, the service was fast, friendly, and efficient, but it was the above and beyond effort that blew me away.

If you value speed, quality, and genuinely great people, this is the place to go. Thank you to the whole team for raising the bar!

October 24, 2025
Rated 3 out of 5 stars

Avoid , too many conflicting stories

Everytime i get something done at mycar i’m told different stories of what needs to be done to it. 2 months ago accessory belt is fraying, now drive belt needs replacing and maybe pulleys . I starting to wonder are they constantly just trying yo drum up more business . I’m done going there now.

September 30, 2025
Rated 2 out of 5 stars

I was charged for a service that was…

I was charged for a service that was delivered poorly and incorrectly, issues were wrongly identified, areas of further work were identified but this was also incorrect

September 4, 2025
mycar Tyre & Auto - Launceston City logo

Reply from mycar Tyre & Auto - Launceston City

Hi Nikki​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Definitely will be back when I need to have something fixed in a timely manner and at a good price

I Called up about needing my valve cover gasket replaced, they got me in the next day first thing.
I arrived and before my taxi had even arrived to collect me they had already got into my car and started work.
They quoted me a very decent price and that price did not change upon collecting.
Not only that, I asked them to keep the bad part so I could see what was wrong with it and they did.
Over all I would say I had a very lovely experience and definitely will be back in the future if need be.
Only thing I could suggest is that they might need a bigger waiting area or a bit of space under cover for customers to wait to get in if it’s raining ( as it was when I went ).
But on that note they had even let my little sister take up the only waiting seat in the reception so she could wait for me to arrive to collect our car. ( as she had walked there after work )
Which is much appreciated and was very kind.

Reasonably priced
Lovely communication
Good work done in a timely manner

September 4, 2025
Rated 5 out of 5 stars

I only had a couple of days before I…

I only had a couple of days before I had to drive to Queensland and I asked mycar to do a service. They were able to book me in within two days which I thought was fantastic. I have had a leaking/warn out sump plug and needed to replace the sump pan this was identified by the mechanic. It just so happened I had the sump pan in the back seat and they were able to change it over straight away. The manager was very accommodating and helpful.

August 21, 2025
Rated 1 out of 5 stars

Horrible service

Horrible service, horrible mechanics, horrible communication
Got told my transmission was gone but it was only a spark plug problem
Cracked my new rocker they just replaced as they screwed it to tight

August 8, 2025
mycar Tyre & Auto - Launceston City logo

Reply from mycar Tyre & Auto - Launceston City

Hi Ashley​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I advised on drop off that car was slow…

Advised on drop off that car was slow and difficult to start, no communication throughout day then on pick up I was told it could be starter motor or could be spark plugs but they didn’t bother to check the spark plugs which I’m now having to take somewhere else to get replaced.

June 18, 2025

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