mycar Tyre & Auto - Lilydale Reviews 

385
TrustScore 5 out of 5

4.8

444 Maroondah Highway, 3140 Lilydale, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Lilydale MyCar, you guys are always going above and beyond. Thank you so much for today, fitting my car in at last minute. Always friendly and helpful. Thanks again.

Rated 5 out of 5 stars

I had a problem with the engine glow plugs in my VW Passat. The Mycar mechanic diagnosed the problem and advised me that they were not well versed with my German car and suggested following up with... See more

Rated 5 out of 5 stars

Friendly and professional staff down at Lilydale myCar No high pressure sales or carrying out unnecessary works. They always stick to whatever my budget is. Proactive communication too via pho... See more

Rated 5 out of 5 stars

Staff are always friendly and helpful. I keep returning to the Lilydale store as the service is always excellent. I was able to get an appointment at short notice ahead of the Easter long weekend. The... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Lilydale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

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4.8

All reviews

(385)

32,282 reviews in the last 12 months

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Rated 5 out of 5 stars

Roadworthy Certificate

We got both a speedy and professional approach when we needed a Roadworthy Certificate before Christmas. Chris was willing to incorporate extra work on Christmas Eve so that the certificate could be provided. Communication was easy and courteous.

December 24, 2025
Rated 5 out of 5 stars

Puncture repair

I booked in on a Saturday after being unsuccessful with other tyre service providers.
They quoted me an hour wait but I was pleasantly surprised when my puncture was fixed in 15minutes.

The staff at Lilydale were lovely.

I was very grateful for efficient service at a great price!

December 6, 2025
Rated 5 out of 5 stars

Used Mycar before

Used Mycar before. Easy to deal with and have had no issues or problems. Good price, very happy and will definately be back for my next set.

December 3, 2025
Rated 4 out of 5 stars

Good service

It was quick. Everything was explained to me. I was phoned to explain an issue with my car so I could make any decisions necessary. Staff were polite and friendly.

December 3, 2025
Rated 2 out of 5 stars

Dropped it off on the Tuesday

Dropped it off on the Tuesday, did not get diagnosis and expected cost til Thursday, and car then not ready til Friday. Also, union discount equates to 10% & I adv him of this on the phone. However, only $15 discount applied on invoice, & $15 was well below the 10% of overall service total! So, all around customer service not good. Yet, I have been there a few times previously. There's a better MyCar in Doncaster!

December 5, 2025
mycar Tyre & Auto - Lilydale logo

Reply from mycar Tyre & Auto - Lilydale

Hi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Courtesy without a car

I didnt have any transport after dropping my car off so Chris dropped me back home and when the service was complete he came and picked me up again and we went back to the workshop to pay the bill

October 17, 2025

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