Lilydale MyCar, you guys are always going above and beyond. Thank you so much for today, fitting my car in at last minute. Always friendly and helpful. Thanks again.
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See what reviewers are saying
I had a problem with the engine glow plugs in my VW Passat. The Mycar mechanic diagnosed the problem and advised me that they were not well versed with my German car and suggested following up with... See more
Friendly and professional staff down at Lilydale myCar No high pressure sales or carrying out unnecessary works. They always stick to whatever my budget is. Proactive communication too via pho... See more
Staff are always friendly and helpful. I keep returning to the Lilydale store as the service is always excellent. I was able to get an appointment at short notice ahead of the Easter long weekend. The... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Lilydale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
444 Maroondah Highway, 3140, Lilydale, VIC, Australia
- (03) 8585 7174
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Roadworthy Certificate
We got both a speedy and professional approach when we needed a Roadworthy Certificate before Christmas. Chris was willing to incorporate extra work on Christmas Eve so that the certificate could be provided. Communication was easy and courteous.
Great service :)
Excellent service at such a busy time…
Excellent service at such a busy time of year.
Execeltent service as always.
It was great promt and nothing was to difficult for them to sort out.
Puncture repair
I booked in on a Saturday after being unsuccessful with other tyre service providers.
They quoted me an hour wait but I was pleasantly surprised when my puncture was fixed in 15minutes.
The staff at Lilydale were lovely.
I was very grateful for efficient service at a great price!
Used Mycar before
Used Mycar before. Easy to deal with and have had no issues or problems. Good price, very happy and will definately be back for my next set.
Good service
It was quick. Everything was explained to me. I was phoned to explain an issue with my car so I could make any decisions necessary. Staff were polite and friendly.
Got pirelli's on black friday sale
Got pirelli's on black friday sale, fantastic price, fitted and a wheel alignment done in just over an hour, excellent service
Easy to deal with and very fast
Great customer service.
Great customer service.
Cost of service was lower than originally quoted.
They were very helpful with what I needed.
They were very helpful with what I needed. Super fast on getting me in too.
May use AI-assist with repliesRead more
Dropped it off on the Tuesday
Dropped it off on the Tuesday, did not get diagnosis and expected cost til Thursday, and car then not ready til Friday. Also, union discount equates to 10% & I adv him of this on the phone. However, only $15 discount applied on invoice, & $15 was well below the 10% of overall service total! So, all around customer service not good. Yet, I have been there a few times previously. There's a better MyCar in Doncaster!

Reply from mycar Tyre & Auto - Lilydale
All good stuff -- no BS
My Car Lilydale are great -- no BS, honest about what my car needs and what it doesn't at a great price.
Friendly helpful service
Friendly helpful service. Their willingness to address all concerns and that the staff take the time to ensure that your car is running properly.
Staff and service and price
Booked an appt for the same day
Booked an appt for the same day, repair dealt with while I waited and reasonable cost. Friendly and professional staff.
Courtesy without a car
I didnt have any transport after dropping my car off so Chris dropped me back home and when the service was complete he came and picked me up again and we went back to the workshop to pay the bill
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