mycar Tyre & Auto - Maddington Reviews 

260
TrustScore 4.5 out of 5

4.7

Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109 Maddington, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

You were able to fit me in at short notice, provided a time frame that worked with my schedule and your friendly team delivered on what you had promised. Thank you so much for getting the job do... See more

Rated 5 out of 5 stars

I was able to book in without delay, tyres were fitted when they were expected to be and I was notified at the anticipated time of completion. All the staff I dealt with were polite, pleasant and help... See more

Rated 5 out of 5 stars

They were able to fit me in on short notice and processed the job in an efficient manner. Didn't sting me for any extras only did what was required at that service. Also and this is the bit that impre... See more

Rated 5 out of 5 stars

Friendly Staff. Wonderful customer service. Great price specially for small quick works. Took 5-10 min for changing globe at West Perth My Car the other day and I was served yesterday at 5:27 to re... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Maddington

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Maddington Metro Plaza Enter off Herbert Street (near Burslem Drive), 6109, Maddington, WA, Australia

  • (08) 6330 7407

4.7

Excellent

TrustScore 4.5 out of 5

260 reviews

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4.7

All reviews

(260)

35,619 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

You were able to fit me in at short notice, provided a time frame that worked with my schedule and your friendly team delivered on what you had promised.

Thank you so much for getting the job done quickly and getting my day back on track!

Recommended :)

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Good Service

I was able to book in without delay, tyres were fitted when they were expected to be and I was notified at the anticipated time of completion. All the staff I dealt with were polite, pleasant and helpful.

June 4, 2026
Rated 2 out of 5 stars

Hi My Car Maddington Team,

Hi My Car Maddington Team,

I’m writing to provide feedback on my recent experience arranging two new tyres for my vehicle. I’ve been dealing with your dealership since 2021 for my fleet car, and until now the service has generally been fine. Unfortunately, this latest experience was disappointing.

Last Wednesday, I called to book my vehicle in for two tyres. I was told my vehicle records couldn’t be found, so I called back the next day with the tyre make and size. I also clarified that although the vehicle was originally a fleet car, it is now mine and I would be paying cash. I was given a quote and advised the tyres would be ordered.

On Monday, I followed up to check if the tyres had arrived and was told they hadn’t been ordered yet, but would be ordered after my call. I didn’t receive any updates, so I came if on Thursday. My details were found, and I had to repeat that I would be paying cash. I was then told the tyres still hadn’t been ordered.

At that point, I went to another tyre shop and purchased the same tyres for a lower price, with no delays.

I’m providing this feedback because the lack of follow‑through and communication was frustrating, and it’s not the level of service I’ve come to expect. I hope this helps improve the process for future customers.

June 11, 2026
Unprompted review
mycar Tyre & Auto - Maddington logo

Reply from mycar Tyre & Auto - Maddington

Hi Tracey, 

Thank you for your review and we value your time. At mycar, we strive to provide the upmost in customer care. Therefore, I was sorry to hear of your experience.

Your feedback is important to us. We have escalated your concern to our Operations Management team who will take the necessary steps to provide additional training and coaching where appropriate to our store to prevent such incidents in the future.

We apologise for the inconvenience this has caused you. If you have any further questions, please do not hesitate to contact us.

Kind regards,

Rated 5 out of 5 stars

Great Customer Service and Fast Turnover

The service was relatively fast, replacing a tyre within an hour on a busy day. Customer service was great. Pricing was marginally on the more expensive side compared to competitors, but pretty good regardless.

May 12, 2026
Rated 5 out of 5 stars

I had a great experience with first the…

I had a great experience with first the customer service and the promptness of the work done. I came in with a screw in my tyre and was given an appointment within the hour, the work was completed very fast and efficiently. I would 100% recommend this business and will be a returning customer

April 11, 2026
Rated 5 out of 5 stars

170,000 km service

When I booked the service the mechanic checked the service history and fit it in for the following Saturday
When I dropped my car in, I noted one of the tyres had developed a slow leak
The service was completed earlier than expected, the puncture was investigated and repaired

April 12, 2026

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