mycar Tyre & Auto - Maitland Reviews 

370
TrustScore 5 out of 5

4.8

Bourke Street, (near Ken Tubman Drive), 2320 Maitland, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I booked my car into Mycar Maitland for 4 new tyres, balance etc and rego check. I had the most wonderful service from the two guys there - both were so polite and helpful. I would highly recommend... See more

Rated 5 out of 5 stars

My car Maitland has won my money again I purchased 2 new tyres and a road rego check today outstanding service and welcoming today Cannot fault in anyway

Rated 5 out of 5 stars

Always friendly and helpful staff at Mycar Maitland but special mention needs to be made for Jack who really exceeds expectations to help sort out any problems you may have. Amazing customer service a... See more

Rated 4 out of 5 stars

My car tyre and Auto at Maitland are super helpful friendly and knowledgeable. I have taken 2 cars to them for diffwrent reasons and they have always performed on a professional level. My car care tea... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Maitland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Bourke Street, (near Ken Tubman Drive), 2320, Maitland, NSW, Australia

  • (02) 9212 8955

4.8

Excellent

TrustScore 5 out of 5

370 reviews

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4.8

All reviews

(370)

32,179 reviews in the last 12 months

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Rated 1 out of 5 stars

I had a really disappointing experience…

I had a really disappointing experience at Mycar Tyre & Auto in Maitland. I took my car in for a registration inspection and received a call from Travis, who told me my rear tyres needed replacing because of their age. He said the tread was fine, but when I questioned why they needed replacing if the tread was okay, he then claimed they had dry rot and wouldn’t pass rego. He quoted me $350 to replace them and only offered one tyre option, which was Mycar-branded tyres.
I mentioned that Mycar had already replaced my tyres twice, once in March 2022 and again in April 2024. He responded, "We would never put old tyres on a car." However, when I got copies of my past receipts from another local Mycar, I found that the tyres they claimed were 8 years old were actually the ones they sold and fitted in March 2022. This means the tyres were already 5 years old when installed on my car in 2022. Now, just 3 years later, those same tyres are being used as the reason my car didn’t pass inspection because of their age.
After taking photos of the tyres when they were removed from my car, there was no visible dry rot on the tyres, and they showed no signs of carcass failure, which is the actual requirement for passing registration. The tyres appeared to be in good condition.
I felt completely misled and taken advantage of. I strongly recommend avoiding this location for registration inspections or tyre replacements.

May 1, 2025
mycar Tyre & Auto - Maitland logo

Reply from mycar Tyre & Auto - Maitland

Hi Cassidy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I was delighted with My Car In…

I was delighted with My Car In Maitland, this was the third time i have been to them twice for a Pink Slip and once for a puncture and new tyres fitted on every occasion the staff who worked on the car but it was left nice and clean inside and out, I was delighted. I shall return to this garage again for my next work to be carried out, Thank you Guys for a great job. Arthur Angel

April 18, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, super accommodating. They allowed us to drop off early and pickup late due to work restrictions and had the work done in super quick time

April 26, 2025

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