Michael and the team are exceptional My car had big problems last Wednesday and they got it fixed by Friday afternoon, ready much earlier than expected and the price was great Thanks guys. Recomme... See more
Location
Switch locationSunshine Plaza Shopping Centre, Enter off Plaza Parade, 4558 Maroochydore, QLD, AU
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See what reviewers are saying
The young bloke behind the counter was organised. He organised my car to be fitted with tyres in the allocated booking time. He handled an older gentleman well that was rude and direct insisiting... See more
Thanks so much to the team at Maroochydore! I had an unexpected issue arise with my car - the guys diagnosed the problem quickly, and gave me an accurate quote and timeframe. I’ve had tyres fitted an... See more
Id a number of service set backs when booking and changing tyres booked dates. Id also confirmed a cheaper advertised price. Each time if called to change tyre booking Micheal was upbeat frien... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Maroochydore
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Sunshine Plaza Shopping Centre, Enter off Plaza Parade, 4558, Maroochydore, QLD, Australia
- (07) 3215 8325
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Good timely customer service.
Good timely customer service.
Friendly staff, who answered all my questions. This is my go to tyre service centre.
Mark was amazing
Mark was amazing, I got home from work and my brake lights would not turn off, they were close to closing but as I live near he said I know what the problem is so come now. He fixed it very fast saving me from a flat battery in the morning all with great customer service and a smile. An asset to the business. Thank you Mark.
Fantastic service
Fantastic service, advised of any works required before they commenced
MyCar all the way!
MyCar all the way!
Have tried different mechanics around the coast & MyCar and now my #1 go to. We have three vehicles all serviced with MyCar - they are super friendly, supportive, experienced & most of all reasonably priced. Never had an issue with them & they are always accommodating to our circumstances. Definitely recommend!
The car service was done in half the…
The car service was done in half the time quoted. Car was clean and ready to go.
Great servic, great price
Great service! Quick puncture repair on a Friday afternoon, an hour wait wandering around the Sunshine Plaza. $50, which seems great for anything these days, very happy
Great customer service
Great customer service! This is the first time I change to do logbook service at My Car. Staff (Michael) is very helpful and patient because I am not good English. He make me feel comfortable during the conversation. I can get my car back on time. Good performance after logbook service. I am happy to do the service for my second car.
I asked for brake pad replacement only
I asked for brake pad replacement only, but additional work including brake rotors and labour was carried out without checking with me first.
While the work may have been technically justified, I believe customers should always be informed and asked for approval before extra work is done, especially when it increases the cost.
Better communication would greatly improve the customer experience.
The team when you over and above to fix…
The team when you over and above to fix my daughter vehicle, great team work.
Best customer experience and care
Michael and the Maroochydore team are amazing! Their honesty in everything they do which is always carried out to the highest standards with quality products! Also they’re always happy to help out with advice and recommendations!
Customer service excellence- confidence…
Customer service excellence- confidence to return business
Quality Service with Additional Benefits!
Communication was excellent, and we appreciated the clear invoice which showed what was done, and what is recommended for next time. I love being able to get Flybuys with my service. I also love the Road Assistance membership that comes with the service, and the follow up email which outlined the deal. The only thing I am disappointed about is receiving an email with a $100 discount on my next service (3 days after having my service done) if completed in the next month! I have just had one done, so the email and discount is pointless, apart from rubbing it in my face that I could have got it cheaper! The same thing happened after last year's service as well. It was great being able to book in online and find a flexible day & time that suited us to make booking in easier, and the convenient location meant we also enjoyed a day shopping and lunching at the Plaza. Overall an excellent car service with excellent service!
Customer service has a flat tyre
Customer service has a flat tyre
Lady on the phone was lovely gote in on the Australia day weekend. Huge effort. Gentleman served me was wonderful
So appreciative for getting my tyre fixed on long weekend. Much appreciated.
James B
great customer service
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