My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more
Location
Switch locationShell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU
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See what reviewers are saying
Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more
Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more
The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Marsden
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia
- (07) 3215 8326
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Happy to fit me in quickly
Happy to fit me in quickly, friendly and I was happy with the price.
Great customer service
The guys at mycar Tyre & Auto are…AWESOME
The guys at mycar Tyre & Auto are awesome! They do a great job every time! Recently I booked my car in for a full service and wow my car is running so well now, I wouldn’t take my car anywhere else! Can’t thank you guys enough 😊
This was my first time for service at…
This was my first time for service at Marsden My Car, and the staff are friendly and helpful. The bonus was the car was finished early than I expected
They were extremely helpful and my car…
They were extremely helpful and my car is now doing great!
May use AI-assist with repliesRead more
Absolutely Useless
They were useless. When picking up my car the guy passed me the receipt and paper and just walked back inside. No explanation of anything or anything that needs to be fixed. I went to auto cheap to replace the battery and the guy told me I have a major issue that the mechanics should have told you about. Actually ridiculous, won’t go back again

Reply from mycar Tyre & Auto - Marsden
The customer service is above any I have encountered in the area
The customer service is excellent,workmanship professional,very friendly atmosphere to be around
GREAT SERVICE
FIRST CLASS SERVICE with a smile. Did the job in good time at reasonable price.
Absolutely fantastic and super speedy…
Absolutely fantastic and super speedy service, the stress was lifted from my shoulders. Nathan is an absolutely fantastic man and cares about his customers
I was promised I will receive quote for…
I was promised I will receive quote for repairs to my car , they serviced my car but have not sent me quote for further repairs
I brought my car back in and they…
I brought my car back in and they looked over it a second time to double check. My noise. Very helpful.
Great service
Great service. Good pricing. I will stay using My Car for Servicing. Much better than going to Motorama as the car is ready when they text.
Great attitude and reasonable prices
Alternator failure
On my SA/TAS - QLD/NSW/SA road trip I had an unplanned alternator failure in Brisbane and found it very difficult to find a repairer with bookings less than four weeks. I decided to use MyCar as I do for regularly servicing my Hilux in SA and Nathan at Marsden was able to fit me in within days and replace the alternator. A option to choose a specific alternator would have been appreciated but the job was done well.
Great service fair pricing
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