mycar Tyre & Auto - Marsden Reviews 

256
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more

Rated 5 out of 5 stars

Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more

Rated 4 out of 5 stars

Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more

Rated 5 out of 5 stars

The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Marsden

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia

  • (07) 3215 8326

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.6

All reviews

(256)

32,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and great advice

Great service and great advice, very professional and truly cared. I will definitely be a long term customer. This was my first time buying new tyres for my Hyundai ix-35 and it's so smooth to drive, I'm very happy.

April 11, 2025
Rated 5 out of 5 stars

Greeted upon arrival

Greeted upon arrival, nice customer service, fast repairs and went above and beyond on what was needed! 100% will take my car back here to get its next service!

April 16, 2025
Rated 4 out of 5 stars

Excellent service

Excellent service, polite and respectful. It's good to know that I have someone trustworthy to keep my car well maintained. Keep up the good work.

April 9, 2025
Rated 5 out of 5 stars

Friendly service and fast

Friendly service and fast, i had 4 new tyres urgently needed changing, mycar marsden fit me in within 24hrs, they have all tyres that can fit your budget, will definitely recommend to friends and family

March 21, 2025
Rated 1 out of 5 stars

My car went in for oil checks/top ups

My car went in for oil checks/top ups - my display is still saying that oil needs to be changed 3 weeks later. I question whether the work was even done. I also have a tyre that keeps loosing pressure which is also showing up on my display and nothing was said nor were the tyres checked (assumed this was just a given.. guess not). There is also a noise coming from the diff.. no mention of what this could be or a quote to rectify. I bought this car 3 months ago and I know it isn’t perfect, i expected a prioritised list of what needs to be done to continue to feel safe in my car.

February 21, 2025
mycar Tyre & Auto - Marsden logo

Reply from mycar Tyre & Auto - Marsden

Hi Lena​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Good honest mechanical work

Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so there’s sometimes a nice surprise when it turns out cheaper than quoted. This is honest, and it’s good business. They also are very realistic, and they don’t pressure us to replace parts before they can reasonably last longer. This is a clear change from many other mechanics, who have hit me with high costs that were probably unnecessary and which inflated their profits. Much appreciation to mycar Marsden. When you find a good honest mechanic, don’t move!

February 5, 2025

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