mycar Tyre & Auto - Mobile Car Servicing - East Reservoir Reviews 

59
TrustScore 4.5 out of 5

4.7

852 Plenty Road, 3073 Reservoir, VIC, AU


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Rated 5 out of 5 stars

This is the second car I've taken to MyCar Reservoir. Serge and his crew always go above and beyond expectations, clearly communicating cost and what work will be carried out with honesty and integrit... See more

Rated 3 out of 5 stars

Didn’t complete all of the elements of a service - no wiper fluid and coolant only half full. Also would have liked a phone call to discuss other items outside of service that could be done on the car... See more

Rated 5 out of 5 stars

The staff at Mycar tyre & auto at East Reservoir listened to all my concerns, my requirements and done a good job. All tyres changed to new tyres and got essential service also done. Very helpful and... See more

Rated 5 out of 5 stars

Had my car serviced at mycar Reservoir and not long after, it broke down due to the alternator... something that they couldn’t have picked up on during the service. It’s an old car with lots of kms on... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mobile Car Servicing - East Reservoir

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

59 reviews

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4.7

All reviews

(59)

29,312 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication from the team was great

Communication from the team was great. The online booking requires a pickup time which cannot be guaranteed but follow up phone call and at the time of booking made sure I was aware of this. They did manage to complete the service in a very reasonable time so did not have to wait all day to get my car back which is appreciated.

January 11, 2025
Rated 2 out of 5 stars

I dropped my car off at 8am

I dropped my car off at 8am , received a call At 3pm to tell me they found extra things that needed doing to my car. I approved the 2small jobs , and left the major job until i had a second quote.
Services is great , time management very poor.

November 29, 2024
mycar Tyre & Auto - Mobile Car Servicing - East Reservoir logo

Reply from mycar Tyre & Auto - Mobile Car Servicing - East Reservoir

Hi Michael​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

We've been here 3 times now and they…

We've been here 3 times now and they always do a great job. We are from the country and they finish as early as they can so we can avoid rush hour. We have a EV and they usually put some charge in.

November 26, 2024
Rated 5 out of 5 stars

Honest quality servicing

Serg is great, friendly and honest. I have brought my car her for a few years and I always get good value and great quality service and repairs.

October 25, 2024

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