mycar Tyre & Auto - Mobile Car Servicing - Parrmatta Reviews 

90
TrustScore 4.5 out of 5

4.7

9 Aird Street, 2150 Parramatta, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had a break down and called, they took the car in the next day and had my car back within 30 hours fixed, great price. Scott as also looks after me with friendly and helpful service

Rated 5 out of 5 stars

The team always have a polite and professional phone manner. I have always been able to book my car in within days of making contact. It is an easy location for dropping the car off and space for park... See more

Rated 5 out of 5 stars

Very good service and support for BYD car. My car came back clean, version updated, which is way better than the BYD customer support I had recieved so far. I would recomend for anyone who own ev car

Rated 5 out of 5 stars

The interaction has always been very pleasant with the Mycar Guys in Parramatta . They are very helpful and friendly and tell you exactly what are the things you might need for you car and never... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mobile Car Servicing - Parrmatta

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

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4.7

All reviews

(90)

32,307 reviews in the last 12 months

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Rated 4 out of 5 stars

Pink slip

Just got a pink slip done but it was very professional. They said bring in at 0800 will be finished 0900. I returned at 0900. It was done.

May 6, 2025
Rated 5 out of 5 stars

The Goto Car Guys for all your needs

The interaction has always been very pleasant with the Mycar Guys in Parramatta .

They are very helpful and friendly and tell you exactly what are the things you might need for you car and never suggests unnecessary add-on services.

Got the best deal for my tyres too.
All thanks to Scott!!!

May 2, 2025
Rated 2 out of 5 stars

Good service but Upsell unnecessary replacements

Service price seems worth it given one year free road side assistance. Had wheel alignment done as well and asked to check wiper blades. I was told I need immediate replacement of incorrect battery, front tyres which are terrible according to them desperately needing a replacement and wiper blades worn too. When I went for a second opinion, they said just replacing the battery is enough as it’s not a compatible one (purchased from easyauto123 dealer that sold with incorrect battery). The tyres and wiper blades don’t need a replacement yet as they’re not worn that bad. Especially wiper blades weren’t worn much. So it looks like they upsell things and make you pay for it if you’re ready. This is at Parramatta location. Beware of that!

March 26, 2025
mycar Tyre & Auto - Mobile Car Servicing - Parrmatta logo

Reply from mycar Tyre & Auto - Mobile Car Servicing - Parrmatta

Hi Kalyan​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

The worst place you’ll ever be

The worst place you’ll ever be. As soon as you enter the shop the billing starts. Dang $80 !!!! They told me my brakes have 80% chances to get fixed after a full flush which they quoted me $215. But the irony is the brake got even worst and they still charged me the amount !!! Just another typical workshop with no accountability !!!!

February 21, 2025
mycar Tyre & Auto - Mobile Car Servicing - Parrmatta logo

Reply from mycar Tyre & Auto - Mobile Car Servicing - Parrmatta

Hi Rakesh​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I had a terrible experience with my car…

I had a terrible experience with my car service. I usually get my car serviced at the Kia service center, but this time, I saw a $100 discount offer at MyCar and decided to go there. Since it was a periodic service, they were supposed to check all the necessary details and call me if any parts needed replacement. However, they didn’t call me about the required replacements.

When I arrived to pick up my car, I asked if any parts needed replacement, and they mentioned a few issues, such as brake pad wear and suspension oil leakage. When I asked why they hadn’t informed me earlier, they said they didn’t have time and that I would need to book another appointment to get those issues fixed.

This was a terrible experience with MyCar, and I will never take my car there for servicing again.

February 19, 2025
mycar Tyre & Auto - Mobile Car Servicing - Parrmatta logo

Reply from mycar Tyre & Auto - Mobile Car Servicing - Parrmatta

Hi Jacob​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Disappointed.

Wasn't quite satisfied with service

February 21, 2025
mycar Tyre & Auto - Mobile Car Servicing - Parrmatta logo

Reply from mycar Tyre & Auto - Mobile Car Servicing - Parrmatta

Hi Harit​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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