I’ve been a happy customer for many years. The team was always professional, went the extra mile, and gave service I could truly rely on. It’s sad they’ll no longer be here, but I’m very grateful for... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I attended to have my tyres changed and it all went smoothly. Got a great price due to their pirelli 50% off Black Friday deal so extremely happy. The only reason I took a star off is because I asked... See more
We are a long term customer as Sylvania my car tire and auto services two of our vehicles. Thursday spot a flat tire of my wife's vehicle. Saturday we will be taking our daughter out. Called in Thursd... See more
Happy with service, new tyres on and pink slip done, phone text to let me know the car was ready to collect- so easy at Southgate Sylvania, pop into shops for a coffee while waiting 👏👏
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mobile Car Servicing - Sylvania
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Port Hacking Road, 2224, Sylvania, NSW, Australia
- (02) 9407 8882
4.7
Excellent
54 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
All the staff are friendly and down to earth! They always have my car done in a timely manner, no matter what the issue.
March 18, 2025
Fast servicing
Fast servicing. Never had any complaints in the all the years I've been using mycar Sylvania.
March 7, 2025
The team were great
The team were great, fast change of new tyres. The team made a mistake and fixed it up with no issues or arguments.
March 6, 2025
Very fast service of my car.
March 10, 2025
great service
great service, quick and reasonably priced. I don't even bother to shop around anymore and we go straight to My Car for everything
March 3, 2025
The staff are amazing
The staff are amazing, and friendly, they go above and beyond, I rang in the morning with concerns of my car, thinking they would be so busy and not be able to do my car that day, I dropped it off at 11, they diagnosed the problem pretty much straight away and my car was ready at 2, amazing, it runs like a dream, I highly recommend anyone looking for a good mechanic to try my car Sylvania
The manager Shannon and the guys are the best and I wouldn’t take my car anywhere else….
February 28, 2025
Reliable and reasonable servicing
Service and time for completion is fine. For a better customer experience, maybe consider washing, vacuuming or both to really put you ahead of others in your service industry. Staff are always friendly and helpful.
February 20, 2025
Proffesional mechanic shop
Very professional and well delivered service
Well done teams
February 26, 2025
The team are professional
The team are professional; they communicate throughout the day so you know where your car service is up to, and any extras or issues that may have arisen. On time completion always.
February 20, 2025
Great service absolutely great staff…
Great service absolutely great staff very knowledgeable and friendly
February 19, 2025
The team was friendly and helpful as a…
The team was friendly and helpful as a wheelchair user picking up my car during a torrential downpour it was lovely to find out that the mechanic had parked my car under cover rather than in the parking bay. I will definitely continue to use the Sylvania team in the future
February 10, 2025
Notified of problem with tyres upon close visual inspection
Notified of problem with tyres as Shannon could not get approval for pink slip. As I was in Southgate he asked to come around so he could visually show me the problem of the tyres. On seeing the condition of the tyres it was agreed to replace all four tyres.
February 12, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I had to wait til almost 5pm to pick up…
I had to wait til almost 5pm to pick up my car when I dropped it off at 10am and selected to pick it up at12:15pm
February 6, 2025
Reply from mycar Tyre & Auto - Mobile Car Servicing - Sylvania
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Friendly and helpful staff
Friendly and helpful staff. The car was running so much better after the service. Great communication throughout the day.
January 10, 2025
The team are Fantastic!!!!
The team are Fantastic!!!!! Always friendly and professional. Always going above and beyond to help customers.
January 14, 2025
Great service
Quick turnaround for new tyres and thorough explanation of wheel alignment
January 7, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.