Friendly staff, easy to book, the keep you well informed both during my car service and after service is excellent. My service cost was reasonable.
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See what reviewers are saying
The staff behind the counter were great. They made the experience enjoyable and easy going. I can't fault the workmanship on the vehicle.
Smooth pickup and drop off and very easy to converse with. Clear message on what extra work was needed on the car and only did what was asked. Didn't try to push for anything. The part were grossly... See more
I booked my car in as it wasn't driving well .I was able to drop it off in the morning to see what needed doing I received a call outlining what should be done etc..I agreed an was driving my car bac... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mobile Servicing - Werribee
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
250 Heaths Road, 3030, Werribee, VIC, Australia
- 02 94078882
4.5
Excellent
55 reviews
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Excellent service and good customer…
Excellent service and good customer relation. Informed the condition of the vehicle and advised that what action do we have to take the vehicle in good working order
April 30, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
so i got a roadworthy
so i got a roadworthy. they failed my plastic headlights and wanted to charge me $500 for the pair plus $250 fitting. i was able to buy the pair for $100 and it took me a middle aged non mechanical female 30 minutes to do, tell me tey are not a rip off.
April 22, 2025
Unprompted review
Reply from mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Very disappointed with lack of customer service
At time of booking, I was informed my car needs to be left at the location for four(4) hours after dropping it off at 0800
I had made a 13:30 appt. To have c- rays followed by a 15:00 appt with my GP leaving the mechanic 5.30 hours
They insisted that my car needs to be at their location between 0800 to 16:00 I expressed my disappointment for not being told at time of booking as I would not have committed to medical appointments The staff member talking to me had a toothpick hanging out of his mouth the whole time and was rather rude
I ended up canceling the service but to add further to my disappointment, I received a text message at approximately 15:45 telling me that work on my car is completed and ready to pick up
My Car has nothing to be proud of and the “people” ads are false
April 13, 2025
Reply from mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I changed my battery and alternator a…
I changed my battery and alternator a while ago and still I got the same problem. I paid top dollar but I got worse service
April 2, 2025
Reply from mycar Tyre & Auto - Mobile Servicing - Werribee
Hi Senthil,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Stop upselling unnecessary work.
March 26, 2025
Reply from mycar Tyre & Auto - Mobile Servicing - Werribee
Hi Ross,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I am very happy with my car services
I am very happy with my car services. I can only describe 3 words; professional, friendly and honest.
March 18, 2025
need to wait at least half an hour…
need to wait at least half an hour before I can get my car also doesn't ask if I got a flybuys card also need to follow up the fill'n'service voucher from shell they should tell me all the promo so that we know every thing on it
February 24, 2025
Reply from mycar Tyre & Auto - Mobile Servicing - Werribee
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Helped me with getting my car fixed to…
Helped me with getting my car fixed to be able to drive safely
February 28, 2025
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