Completed in a timely manner and for a reasonable price (was quoted elsewhere for a higher log book service). They advised that there was something further that needed to be l completed on my car and... See more
Location
Switch locationCentenary Shopping Centre Centenary Highway near, Dandenong Road, 4074 Mount Ommaney, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am very happy leaving my car at Mt.Ommaney I find the guys very respectful, and helpful. I witnessed another car owner impatiently leave the office and charge into the garage almost demanding... See more
Great service once again from the team last week. Just a simple bulb replacement at short notice, but they were able to help with no fuss and provide a speedy fix.
Hi Team, I would like to pass on my thanks and gratitude to mycar Tyre and Auto in particular a gentleman by the name of DJ from my local store at Mount Ommaney in Brisbane. My family and I have dealt... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mount Ommaney
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Centenary Shopping Centre Centenary Highway near, Dandenong Road, 4074, Mount Ommaney, Queensland, Australia
- (07) 3215 8328
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff
Very helpful staff
Car was ready before the requested…
Car was ready before the requested time. Could have outlined ant thing that may need my attention.
I always have a good experience at my…
I always have a good experience at my car. They do an excellent job and the the staff is very helpful and friendly. I go to My car at Nowra.
My vehicle was serviced and has had problems since.
I dropped my car in for a service, was advised I needed be brakes and brake pads which was all good. The service took longer due to that, which is fine (estimated pick up time from 1pm pushed to 530pm).
Somehow, from the service, my radio and reversing camera stopped working. I went in the next morning to try and get it fixed, they were unable to and it was requested I drop the car back later in the week. My vehicle was there for the entire Saturday and it was unable to be repaired. I had to walk from the train station to collect my car and when I called to let them know I would be be late the person I spoke with was quite abrupt and mentioned about sending me something with information on how to pay.
Regarding my issue, the person who called me told me that they couldn't fix the problem so I would have to go to an auto-electrician for them to fix the problem and then mycar would pay the invoice, and when I tried to get clarification I was cut off.
Throughout the whole process I've been inconvenienced multiple times and I feel that mycar has not been too concerned about that and now I will be further put out by needing an auto electrician.
Prompt service by staff
Prompt service by staff. Close attention to necessary maintenance on my car.
Great service - as always.
They are helpful and happy to look after your vehicle. Always received great service and replacements under warranty when needed.
'+' Booking process was straight…
'+' Booking process was straight forward.
Staff were welcoming when dropping off car.
'-' I had to call to find out the car was ready for pick up.
The windscreen water tank was not filled.
Great service
The team were amazing to fit my tyre repair in on a very busy day. They were welcoming, helpful and nothing was to much trouble. Highly recommend
The staff were very helpful
The staff were very helpful. They checked an issue I was having and gave me honest and professional advice, for free. As a regular customer of MyCar, I will certainly continue going to them for all my car concerns.
Great experience
Great experience. I had a log book service but I needed a new set of tyres too. They manage to include that too. Great set of new tyres. Thank you.
A thorough and professional service experience.
I returned to mycar after using an alternate national brand for a few years. I was surprised by payment being required effective on the date of the online booking but had no problems with that concept in the end. The service was carried out within the time frame planned and the inspection report noted a weeping engine main seal which the other service brand had failed to detect. Overall, I'm very satisfied with every aspect of the mycar experience on this occasion and expect to continue using their services in the future.
Outstanding customer service
Hi Team, I would like to pass on my thanks and gratitude to mycar Tyre and Auto in particular a gentleman by the name of DJ from my local store at Mount Ommaney in Brisbane. My family and I have dealt with DJ over the past couple of years and cannot speak highly enough of the exceptional service he provides. DJ has a great attitude, and nothing is ever to much trouble. I really hope this message is passed on to DJ. Thanks. David
Friendly chief receptionist
May use AI-assist with repliesRead more
Phone booking made for 3.30pm Friday…
Phone booking made for 3.30pm Friday 20th. Arrived at 3.15pm to be ehat felt like chastised by two staff members as my booking was for 3pm. I was waiting at home to go & would have been there earlier, had I known. I felt like a really naughty child.

Reply from mycar Tyre & Auto - Mount Ommaney
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







