mycar Tyre & Auto - Mount Ommaney Reviews 

532
TrustScore 4.5 out of 5

4.6

Centenary Shopping Centre Centenary Highway near, Dandenong Road, 4074 Mount Ommaney, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Completed in a timely manner and for a reasonable price (was quoted elsewhere for a higher log book service). They advised that there was something further that needed to be l completed on my car and... See more

Rated 5 out of 5 stars

I am very happy leaving my car at Mt.Ommaney I find the guys very respectful, and helpful. I witnessed another car owner impatiently leave the office and charge into the garage almost demanding... See more

Rated 5 out of 5 stars

Great service once again from the team last week. Just a simple bulb replacement at short notice, but they were able to help with no fuss and provide a speedy fix.

Rated 5 out of 5 stars

Hi Team, I would like to pass on my thanks and gratitude to mycar Tyre and Auto in particular a gentleman by the name of DJ from my local store at Mount Ommaney in Brisbane. My family and I have dealt... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mount Ommaney

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Centenary Shopping Centre Centenary Highway near, Dandenong Road, 4074, Mount Ommaney, Queensland, Australia

  • (07) 3215 8328

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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4.6

All reviews

(532)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

My vehicle was serviced and has had problems since.

I dropped my car in for a service, was advised I needed be brakes and brake pads which was all good. The service took longer due to that, which is fine (estimated pick up time from 1pm pushed to 530pm).

Somehow, from the service, my radio and reversing camera stopped working. I went in the next morning to try and get it fixed, they were unable to and it was requested I drop the car back later in the week. My vehicle was there for the entire Saturday and it was unable to be repaired. I had to walk from the train station to collect my car and when I called to let them know I would be be late the person I spoke with was quite abrupt and mentioned about sending me something with information on how to pay.

Regarding my issue, the person who called me told me that they couldn't fix the problem so I would have to go to an auto-electrician for them to fix the problem and then mycar would pay the invoice, and when I tried to get clarification I was cut off.

Throughout the whole process I've been inconvenienced multiple times and I feel that mycar has not been too concerned about that and now I will be further put out by needing an auto electrician.

March 23, 2026
Rated 3 out of 5 stars

'+' Booking process was straight…

'+' Booking process was straight forward.
Staff were welcoming when dropping off car.
'-' I had to call to find out the car was ready for pick up.
The windscreen water tank was not filled.

March 16, 2026
Rated 5 out of 5 stars

Great service

The team were amazing to fit my tyre repair in on a very busy day. They were welcoming, helpful and nothing was to much trouble. Highly recommend

March 10, 2026
Rated 5 out of 5 stars

The staff were very helpful

The staff were very helpful. They checked an issue I was having and gave me honest and professional advice, for free. As a regular customer of MyCar, I will certainly continue going to them for all my car concerns.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. I had a log book service but I needed a new set of tyres too. They manage to include that too. Great set of new tyres. Thank you.

March 5, 2026
Rated 5 out of 5 stars

A thorough and professional service experience.

I returned to mycar after using an alternate national brand for a few years. I was surprised by payment being required effective on the date of the online booking but had no problems with that concept in the end. The service was carried out within the time frame planned and the inspection report noted a weeping engine main seal which the other service brand had failed to detect. Overall, I'm very satisfied with every aspect of the mycar experience on this occasion and expect to continue using their services in the future.

March 7, 2026
Rated 5 out of 5 stars

Outstanding customer service

Hi Team, I would like to pass on my thanks and gratitude to mycar Tyre and Auto in particular a gentleman by the name of DJ from my local store at Mount Ommaney in Brisbane. My family and I have dealt with DJ over the past couple of years and cannot speak highly enough of the exceptional service he provides. DJ has a great attitude, and nothing is ever to much trouble. I really hope this message is passed on to DJ. Thanks. David

March 5, 2026
Unprompted review
Rated 3 out of 5 stars

Phone booking made for 3.30pm Friday…

Phone booking made for 3.30pm Friday 20th. Arrived at 3.15pm to be ehat felt like chastised by two staff members as my booking was for 3pm. I was waiting at home to go & would have been there earlier, had I known. I felt like a really naughty child.

February 20, 2026
mycar Tyre & Auto - Mount Ommaney logo

Reply from mycar Tyre & Auto - Mount Ommaney

Hi Bernadette​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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