mycar Tyre & Auto - Narellan Reviews 

561
TrustScore 4.5 out of 5

4.7

326 Camden Valley Way, 2567 narellan, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

From the first phone call the boys were professional and helpful. My car handles great. Would definitely recommend MyCar Narellan.

Rated 5 out of 5 stars

The staff were polite and friendly, especially Robert who took the time to answer all our queries. My car was ready to be collected ahead of time and I received a polite phone call to explain that a w... See more

Rated 5 out of 5 stars

I recently had my car log book service done, and I couldn’t be happier with the experience. The whole process was quick and efficient from start to finish. The team was professional, well-organized, a... See more

Rated 3 out of 5 stars

Friendly counter staff car appears to be running well after 120k service. Disappointed that my car interior stinks of petrol fumes. Possibly the reason my windows were left half open when I collected... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Narellan

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

561 reviews

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4.7

All reviews

(561)

32,194 reviews in the last 12 months

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Rated 2 out of 5 stars

Not great service

Booked in car for Thursday, wrong car part was delivered so was asked if I could leave car overnight while part reordered (told I would get a small discount when I said I could do that). Picked up car following day told price was already the lowest so no extra discount also told it needed another part fixed that would cost an extra $900 and need booking in again? Looked up part online - it costs $75 so why didnt they fit while already taken apart and save me more labour costs? Seems like a bit of a money grab from them not genuine service! Its my daughters car so taking advantage of a young girl is not great! Will not use this company anymore

November 28, 2025
Rated 3 out of 5 stars

Unhappy Customer

When I picked up my car the front passenger seat was folded down like a bed, the log book pouch was laying on the floor and now I can’t close the glove box properly.
I should have shown the guy behind the counter but I was in a hurry to attend another appointment.
This is the first time I have used My car and maybe the last.
Thanks.
Brandon Barron.

November 27, 2025
Rated 5 out of 5 stars

Review Narellan

Staff kept me informed during the day of the servicing required on my car especially an additional item requested at the start of the day.

December 2, 2025
Rated 5 out of 5 stars

Booking online was very easy and…

Booking online was very easy and convenient. I also appreciated the reminder for my car service and pink slip — very helpful. The service was quick and efficient. Overall, well done and highly recommended!

November 27, 2025
Rated 5 out of 5 stars

It was such a huge relief- not only…

It was such a huge relief- not only would my relatively new tyre be repaired, but replaced if necessary because of The Tyre Plan. And it WAS replaced and fitted. Instead of stress I felt relief for a change. Thank you so very much.

November 18, 2025
Rated 5 out of 5 stars

They know their shit!

Right from booking an appointment to getting my car out the gate, it was a super smooth experience. The staff are courteous, knowledgeable and professional. The workshop is modern and clean.

November 19, 2025
Rated 5 out of 5 stars

Will recommend to everyone I know

I’ve been served by Matthew multiple times I’ve attended MyCar at Narellan and he is kind, friendly and has attention to customer service detail. This week my tyre blew out on the motorway through a roadworks zone, I likely ran over some debris unknowingly. The tyres were new, approx 5000km on them. Matthew fitted me in for a replacement on a busy Saturday and then when I was leaving told me about the replacement tyre policy and I didn’t have to pay! Such welcome news after my mishap.

November 15, 2025

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