mycar Tyre & Auto - New Town Reviews 

190
TrustScore 4.5 out of 5

4.7

Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008 New Town, TAS, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I took my car in for a new timing belt today as it was due, and once they had a look, it turned out that I do not need a new timing belt just yet. They did not even charge me for the time taken to fin... See more

Rated 5 out of 5 stars

Arrived in the morning to book my car in for a service and tyre change. I was fully expecting to wait for a week or so especially if the tyres needed to be ordered in but turned out the tyres were in... See more

Rated 5 out of 5 stars

The team at My Car have been my mechanics of choice from the start. They've explained in real language that I understand, anything that has needed attention on my car, identified anything that may be... See more

Rated 5 out of 5 stars

Excellent customer service , friendly polite and ensured I was looked after while I was there. Very easy to leave with the team and access multiple shopping experiences while you wait. Car was ready... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - New Town

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008, New Town, TAS, Australia

  • (03) 6325 7602

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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4.7

All reviews

(190)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark goes above and beyond to fix my problem

It started as simple annual basic service. But we discovered some issues with the car that were not anticipated. The staff were super helpful. And the replacement items were priced very reasonably. To top it all off, the driver's side window failed to close as I was about to pick up the car. The mechanic, Mark, went above and beyond the original call to diagnose the problem. Took apart the door and narrowed down to faulty window switch. He managed to at least close the window before I drove away; and also ordered the replacement part for me. Although I still need to return for another appointment, to replace the window switch, and to replace rear brakes. Overall, I am very happy and satisfied.

August 3, 2025
Rated 5 out of 5 stars

Great

Great, friendly service.
Pre-determined pricing and online payment makes for fast and easy experience.

June 11, 2025
Rated 5 out of 5 stars

Friendly staff

Have been taking my car to mycar Tyre & Auto New Town and have always had excellent service. Staff have always been friendly, easy to talk to and very helpful.

May 24, 2025
Rated 5 out of 5 stars

Helpful, reliable and affordable

The team at My Car have been my mechanics of choice from the start. They've explained in real language that I understand, anything that has needed attention on my car, identified anything that may be a future issue and gotten parts promptly. They are also affordable and keep to the price they quote. I feel confident that I'm in good hands. Would recommend them without question. Mark the manager especially, has been super helpful during my most recent car dramas. Thanks so much team MyCar

May 13, 2025
Rated 5 out of 5 stars

10/10

they were really great, they had everything quoted and ordered before I came to pick my car up for a service and explained everything really well and picked up on issues that other mechanics did not

May 4, 2025

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