mycar Tyre & Auto - New Town Reviews 

190
TrustScore 4.5 out of 5

4.7

Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008 New Town, TAS, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I took my car in for a new timing belt today as it was due, and once they had a look, it turned out that I do not need a new timing belt just yet. They did not even charge me for the time taken to fin... See more

Rated 5 out of 5 stars

Arrived in the morning to book my car in for a service and tyre change. I was fully expecting to wait for a week or so especially if the tyres needed to be ordered in but turned out the tyres were in... See more

Rated 5 out of 5 stars

The team at My Car have been my mechanics of choice from the start. They've explained in real language that I understand, anything that has needed attention on my car, identified anything that may be... See more

Rated 5 out of 5 stars

Excellent customer service , friendly polite and ensured I was looked after while I was there. Very easy to leave with the team and access multiple shopping experiences while you wait. Car was ready... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - New Town

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Centro New Town Shopping Centre, Enter off Pirie Street (near Risdon Road), 7008, New Town, TAS, Australia

  • (03) 6325 7602

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(190)

32,194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great all round service.

I needed a new mechanic, so pleased I chose mycar in New Town. Mark was very friendly and professional, he knows his stuff! My service and repair was done promptly and efficiently! I will definitely be going back! Thanks guys 😁 Julie

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

Vehicle service

Recently had my vehicle serviced at My Car New Town
Very efficient service and car was finished well before the estimated pick up time. Very impressed.

January 8, 2025
Rated 5 out of 5 stars

The service on my car was really quick

The service on my car was really quick, the cost was reasonable and Mark is just the nicest fellow. He showed amazing patience when I had trouble remembering my pin.
After three unsuccessful attempts he sorted out a different way for me to pay the bill.
Mark is always friendly and helpful on the phone as well.

December 11, 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service, booked in for a service but needed to talk bout some other issues with car. From discussing problem with the car, clear communication on both parties, to picking up car early, couldn't be happier. Been to a few places for servicing my car and these guys are now my go to for everything car related.

December 6, 2024
Rated 5 out of 5 stars

All the team are friendly

All the team are friendly, very helpful & honest.
It was a tough job fixing my car, but they got it done and I'm grateful.
I won't go anywhere else, 100% recommend them.

December 6, 2024
Rated 1 out of 5 stars

No stock when there is a sale on.

Went to the site for the 2024 Black Friday sale. After waiting for over half an hour, entered site to find out that the tyres I wanted (Pirelli) were no longer available. You would think that sufficient stock would be on hand to cover the increase in sales.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Mycar New Town are very good.

Easy to book in, the staff were very friendly and very efficient. Several problems, requiring spare parts, were identified and all were fixed within about three hours.

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

The service provided is of exceptional…

The service provided is of exceptional quality and characterized by friendliness. The staff is courteous and helpful and offers valuable advice at competitive prices for all my vehicles. I highly recommend this service to family and friends consistently.

November 11, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look