Excellent work. Dropped in this morning at 8am to mycar North Rocks for an emergency puncture. I was received politely, the issue was diagnosed quickly, and the repair was completed within an hour. Gr... See more
Location
Switch locationNorth Rocks Westfield Shopping Centre, Enter off New North Rocks Road, 2151 North Rocks, NSW, AU
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See what reviewers are saying
Can’t compliment Mark enough for his consistently exceptional service ethic. An otherwise simple problem today with a driver side window refusing to go up, which may have presented safety issues and r... See more
The mechanics at MyCar North Rocks always look after my car. I feel confident in their work. However I find it frustrating that I'm sent elsewhere for auto electrical or computer problems.
Took my car on a Saturday 18/4/26 for a log book service and pink slip. Ziad was very helpful & organised the service within 2hrs. Car is running really well. Price was extremely competitive and inclu... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - North Rocks
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
North Rocks Westfield Shopping Centre, Enter off New North Rocks Road, 2151, North Rocks, NSW, Australia
- (02) 9212 8928
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Efficient Courteous staff
Efficient Courteous staff, immediate response to enquiry, good communication regarding time to repair tyre and timely pick up time on completion. I was a new customer recommendation and will highly recommend in the future and will return when I need new tyres . Thankyou!!
Great service
As always
As always, their service is impeccable we can't thank them enough. They are the best people to.deal with. Thank you!
Very comprehensive review of all…
Very comprehensive review of all aspects of car maintenance. Very thorough and gave good advice for ongoing upkeep of car.
The North Rocks MyCar servicing and…
The North Rocks MyCar servicing and repair team lead by Ziad is the most professional, honest, patience car mechanics I have dealt with in my ten years of car ownership.
If I ever move interstate again, I will drive back annually just to get them to do an annual inspection. That's how much I believe and trust in them.
Poor attention to their work
Very disappointing service at Mycar North Rocks Centre, when pointed out the short coming of the problems to them I was given excuses for poor performance.
1. Tyre rotation & wheel alignment; Tyre rotation was done then the car was left parked when I returned to pickup the car was told it was out for a test drive, after 30mins when no car. I looked in the car park to see the car had not moved. They had not done the wheel alignment. Then had to wait while the wheel alignment was undertaken. Excuse; - hoist was occupied, fact they forgot & heard the employee being balled out for not carrying out the alignment, The car was then moved onto the vacant hoist.
2. Standard service was undertaken; At home I checked under the bonnet to find the window washer reservoir was not filled. When I returned to the centre, they reacted by trying to justify the poor service by saying the reservoir tank had a hole & madly scanning the computer screen to try a find a way to verify his attempt to justify their error.
Excuse; - The reservoir tank has a hole & the fluid had leaked out, fact no hole.
Not intending to use this company again
with short notice accommodated to fix…
with short notice accommodated to fix tire on time in minimizing downtime.
Quality of service exceptional
Car service was done on time
Car service was done on time. No unnecessary "upsell" on service items.
Speaking with the service team helped…
Speaking with the service team helped me get exactly what I want to do for my car.
Friendly Service
The team at MyCar were very helpful and kept me informed of everything along the way.
Hassle free
Booking easy - convenient for my needs
Drop off easy - took a minute or so
Wait time managed - allow one hour - notified after 35 minutes that the car was ready
Pick up a doddle - paid and done in minutes
Great Customer Service
Changing my appointment day/time was made easy. Dropped my car off. Text arrived later alerting me that the car was ready to go.
Excellent services
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