mycar Tyre & Auto - Northcote Reviews 

174
TrustScore 4.5 out of 5

4.6

456-458 High Street, 3070 Northcote, Victoria, AU


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Rated 3 out of 5 stars

Had essential plus service and tyres. Oil change and tyres completed no issues $2200 quote for new clutch seems very high. In general prices have gone up considerably since a few years ago The c... See more

Rated 5 out of 5 stars

Ismail, Mark, and Team did professionally work out and find the part that needed for fixing my old model car issue.Great team diagnosis, reliable, trustworthy, friendly, Super prompt services.Definit... See more

Rated 5 out of 5 stars

Last minute puncture repair. Although on phone MyCar was unable to organize a place to repair or replace the Tyre - despite under warranty plan - when we turned up to Kew store they changed the Tyre o... See more

Rated 5 out of 5 stars

My car is getting on in years, so in quick succession (after many years of no problems), I needed the radiator and hoses replaced. Then I needed the gasket and ignition coils and some other things... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Northcote

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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4.6

All reviews

(174)

32,172 reviews in the last 12 months

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Rated 5 out of 5 stars

Prompt and courteous

Prompt and courteous. Made sure I understood the specials relating to tyres and brake service moving forward and offered to place my hubcaps if I had trouble doing so.

November 6, 2024
Rated 5 out of 5 stars

The round things beneath the car are called tyres

Happy with the service of 4 new tyres on our family car. Job was down quickly and efficiently, I felt my wife who dropped off the car was respected and hey, they cleaned our wheels as well. Will be back to try out a log book service.

October 11, 2024
Rated 5 out of 5 stars

Great experience

Easy to book, drop off was quick and easy. Provided me with a quote for issues that need fixing at reasonable price. Issues were sorted within the day

September 16, 2024
Rated 1 out of 5 stars

Wrong tyres were ordered for the…

Wrong tyres were ordered for the vehicle and i was not notified until 2.5 hours after the vehicle was dropped off. I was then given a price for the right tyres that was $100 more expensive per tyre when compared to competitor. I price matched to get the lower price and was told it would be completed the next day.
The next the tyres had not been ordered and the works did not go ahead.
I took the car to Jax who completed it that afternoon for a much lower price than the initial quote,

September 13, 2024
mycar Tyre & Auto - Northcote logo

Reply from mycar Tyre & Auto - Northcote

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

They did a free check on my brakes

They did a free check on my brakes - Said I had 2000-5000km left on rears and more on front tyres

My daughter passed away (9 yrs old) These boys were so kind to me (It was a bit of a haze but I think they did my brakes for free last time)

September 12, 2024
Rated 1 out of 5 stars

Not recommended for Euro Cars (BMW) Service.

MyCar Northcote - no experience with Euro Cars specifically for BMW’s

It was a grave mistake that I even considered MyCar Northcote as a viable option to service my BMW at this place. Before service my BMW car didn’t have any issues as such, just general servicing was needed.

But after receiving the car from Service, I have been facing major issues with driving. My car has started stalling and after 10-15mins of drive the car makes a high pitch whistling noise from the engine compartment / under the bonnet.

This experience has been nerve racking and absolutely troublesome.

If I had known prior to booking the service or notified that MyCar is not capable of servicing Euro Cars, I would have happily accepted that and taken my car someplace else.

So after the service on Saturday (31/08) I encountered this issue (as mentioned above)
I returned back to the shop with the car and explained the issue. The attending mechanic (Chris) took my car in for further inspection and after a while came back with an answer stating that it was just a loose oil cap and now that has been rectified. I trusted them and took their word for it.

Now my car is having the same issue, & I have to waste my working day now to resolve this issue which should have been solved on the day of the service or rather never should have happened in the first place.

I just expect my car to be delivered the same if not better when I give it for servicing.

This has been an utter nightmare of service and waste of my time and money.

I hope this issue can be resolved swiftly, until then this is what I think about MyCar Northcote.

August 31, 2024
mycar Tyre & Auto - Northcote logo

Reply from mycar Tyre & Auto - Northcote

Hi Narsing,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

If you wish to discuss your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au.

Kind regards
mycar Team

Rated 5 out of 5 stars

Awesome service

Awesome service! Didn’t mind that I had to cancel last minute and were happy to see me on Monday. Also when the tyres that I ordered online weren’t the correct ones they were able to sort out the right pair for me super quickly. Couldn’t recommend them more. This is my second experience with a mycar service and both times have been great!

August 19, 2024

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