I called late Friday afternoon with an issue that had just appeared on my car dashboard and spoke with Tony, who reassured me and booked me in straight away for the next morning which was Saturday. I... See more
Location
Switch locationNorthland Shopping Centre (near Chifley Drive), 3072 Preston, VIC, AU
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See what reviewers are saying
While my appointment was at 09:30 on a Friday morning, the crew had to be cajoled into commencing at 10:40. Apparently they were “very busy”. Once started, the process was very friendly, quick, sm... See more
From the first contact call to the collection of the car was seamless. We had a screw in our rear tyre and an appt was made at short notice. We were advised of the cost, and the time it would take (1... See more
Great service at Mycar Northland! Michael and Tony make everything easy with their friendly approach and fast, efficient service. They take the stress out of car care and ensure the whole process... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Northland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Northland Shopping Centre (near Chifley Drive), 3072, Preston, VIC, Australia
- (03) 8585 7147
4.8
Excellent
428 reviews
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Excellent service.
From the contact centre to the guys working at Northland MyCar, they really went above and beyond to source the tyres for my car. They organised a taxi to collect the tyres from another branch just so I wouldn't have to wait days for a shipment. Competitive prices and great customer service.
October 6, 2025
my car is honest
I went to mycar Tyre & Auto Northland workshop to replace a globe which I thought was not working. The workshop manager told me it would cost about $18 and asked me to stay until they checked all the globes on my BMW.
After checking all my globes, they found that all globes were working and there's no need for a replacement, reflecting their knowledge and skills.
They told me the reason behind and cleared my thoughts, demonstrating honesty and integrity.
I would not hesitate to recommend this workshop to my relatives and friends.
September 29, 2025
Unprompted review
Very friendly & professional manner
September 27, 2025
Experienced & trustworthy staff
September 19, 2025
Great, timely service
Good service at drop off point. Able to discuss the issue and concerns effectively. Promptly got the tyres replaced and alignment done. The initial booking was for the other nearby outlet which didn’t help.
September 13, 2025
Excellent and efficient!
September 10, 2025
Professional
Professional, efficient and very nice to deal with!
Had log book service, tires change and battery change
September 3, 2025
Great experience
Great experience, quickly booked my car in and fixed the problem. Phil was professional with great communication. Would definitely revisit.
August 30, 2025
Unprompted review
Staff were friendly and easy to deal…
Staff were friendly and easy to deal with and the work was done really fast. Will definitely return
August 25, 2025
Great service
Great service. Have had a couple of visits in recent months & the team were very helpful & got my issues sorted👍
August 23, 2025
Excellent service
Excellent service and follow up. The team at northland mycar are always easy to deal with. You get good advice and explanations for what’s needed.
August 15, 2025
Always Great service and Customer…
Always Great service and Customer service honest and reliable a Great team Michael. A special mention to Phil for his Great Customer Skills.
August 16, 2025
Helpful, friendly and efficient.
Helpful, friendly and efficient.
Been going for years, will be back again
August 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Thnak and talk
To talk to you customers. The My car worker tried to move my car using the wrong key and almost broke the steering lock. Communicate better!
August 7, 2025
Reply from mycar Tyre & Auto - Northland
Hi Steven,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
It’s long time to finish the job…
It’s long time to finish the job instead of two hours it tool 7 hours. One of staff who sitting in the reception was very rude.
It’s very bad service at all.
The police is tooooo much.
August 6, 2025
Reply from mycar Tyre & Auto - Northland
Hi Ibrahim,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Good response to quote request and…
Good response to quote request and prompt service and repairs
July 25, 2025
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