The service was completely fuss free. Quick, easy. The girl who did my tyre change was a legend. Communicative and helpful. I’d go again for sure.
Location
Switch locationShell Coles Express Service Station, 197 Windsor Rd, 2152 Northmead, NSW, AU
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See what reviewers are saying
Genuinely asked if I felt any issues with the car upon drop off. Checked the car over to advise of any issues, future requirements/repairs. Service and additional repairs carried out on same day. Fri... See more
Sam and Harry were helpful in supplying a quotation before hand; a reasonable price. The work was done on time, and additional work which was found not to be needed was not carried out, saving me mone... See more
Easy communication and the crew know exactly what I want.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Northmead
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 197 Windsor Rd, 2152, Northmead, NSW, Australia
- (02) 9212 8925
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Great communication with mechanic.
Sam and the team to the rescue!
Sam and the team were under the pump but still made time to fit me in and come to my rescue.
Awesome customer service - do yourself a favour.
Pink slip was done very quickly.Also…
Pink slip was done very quickly.Also fixed a puncture from a nail in my tyre free of charge. Definitely recommend 👍
Genuine car service
Genuinely asked if I felt any issues with the car upon drop off. Checked the car over to advise of any issues, future requirements/repairs. Service and additional repairs carried out on same day.
Friendly team, explained added benefits.
My first point of call
Efficient, thorough and friendly service. I never feel ripped off cost-wise.
Great Service and knowledge Sam and…
Great Service and knowledge Sam and Harry are professional and good at their Job
I was impressed with the time taken to…
I was impressed with the time taken to repair my car
Comprehensive job on car
Didn't have to wait long to get appointment. Everything done quickly and efficiently, all questions answered courteously and clearly. All together a through job well done thanks!
Always great service
Always great service. They provide accurate quotes and time frames.
Always great service
Always great service, managed to fit me in on short notice after a breakdown 👏
Excellent experience from start to…
Excellent experience from start to finish from Samantha and her team. I took my car in for an essential service and with a few extra safety issues found, Samantha took the time to call me and explain everything so I understood completely - with no pressure to proceed.
A thoroughly positive experience from start to finish and I'll definitely be returning!!
Absolutely awesome service ,both girls…
Absolutely awesome service ,both girls were very helpful .they went above and beyond to get me a new tyre and replace my old one.
Massing service with smile 😊!
Very good customer service
Very good customer service
Everything was explained to me in detail. Happy to return there again.
Booked in for a service
Booked in for a service. It was done quickly, and we were notified as soon as the car was ready. No fuss. Also reasonably priced.
Professional from start to finish.
Great service as always!
Always have a good experience at mycar Northmead!! This time we needed to drop the car off to get the brake pads and disc rotors replaced. Called up the day before, dropped it off the next day. Fixed on the day and I picked it up that afternoon. Too easy. Harry, Sam and the team are fabulous!
Managed to get a booking quickly when I…
Managed to get a booking quickly when I needed it and the team worked on my car in a timely manner. Very satisfied with Sam and the team.
My Car team Northmead are great
My Car team Northmead are great.
I was told by other people to change tyre before necessary, My Car team measure the threads depth (about 4-5mm) and told me the truth, advise me don’t waste money and throw away good tyre.
Thx again for the honesty and professionalism!
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