mycar Tyre & Auto - Palmerston Reviews 

334
TrustScore 4.5 out of 5

4.7

The Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU


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See what reviewers are saying

Rated 5 out of 5 stars

It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more

Rated 4 out of 5 stars

Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more

Rated 5 out of 5 stars

Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min

Rated 5 out of 5 stars

I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Palmerston

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia

  • (08) 8995 7303

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

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4.7

All reviews

(334)

32,242 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service! I was booked in ASAP when I said I was having an issue with my brakes squealing. Brakes work fantastic now and MG brake pads replaced with genuine Bendix parts.

September 2, 2024
Rated 5 out of 5 stars

Friendly service

Friendly service and had the wheel sorted for me far quicker than expected. Only a small job but the service was top-notch

July 27, 2024
Unprompted review
Rated 2 out of 5 stars

Bad experience

Firstly, I raised issues I had with the car and wanted them fixed. I was told to book in for 150k. Then all that they did was service and identify the issues.

Secondly, I was picking up the car when there was the massive nation wide it failure. Now I understand that is not the fault of my car. But I was made to wait to hours. Surely with all the details you have you could have invoiced me. Then as the system didn't come back up I had to leave my credit with mycar just so I could take my car.

Thirdly, I am still waiting on my invoice receipt so I know what was wrong the the car and take it to another provider as clearly mycar did not want my service

July 19, 2024
Rated 5 out of 5 stars

Very quick service

The service was performed very quickly, even though they needed to take my car to Coolalinga for the wheel alignment check. I left the car with them around 10 am and got the message that it was ready to be collected at around 12:30.

July 16, 2024
Rated 5 out of 5 stars

My Car Palmerston NT is my go to mechanics

My Car Palmerston NT always provides excellent customer care and the service is worth the price in a timely manner. Great communication provided for the bookings, reminders and after service. Thank you for keeping me updated on what is needed on my vehicle. Bret is very knowledgeable and always pleasant and polite. I am happy with the feedback provided. My Car Palmerston will always be my go to shop. Last time they provided a free service for me to change a tyre on my car. I think that they are truly genuine mechanic dealers. Above all they don't charge an arm and a leg hence I would highly recommend.

July 11, 2024

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