mycar Tyre & Auto - Palmerston Reviews 

334
TrustScore 4.5 out of 5

4.7

The Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more

Rated 4 out of 5 stars

Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more

Rated 5 out of 5 stars

Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min

Rated 5 out of 5 stars

I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Palmerston

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia

  • (08) 8995 7303

4.7

Excellent

TrustScore 4.5 out of 5

334 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(334)

32,223 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I visited this branch to fix an…

I visited this branch to fix an intermittent trunk locking issue. The staff told me the trunk was working properly, but the problem is still there. It feels like they didn’t properly inspect or test the issue and just dismissed it.

January 28, 2026
mycar Tyre & Auto - Palmerston logo

Reply from mycar Tyre & Auto - Palmerston

Hi Rupesh​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

The staff was great and helpful

The staff was great and helpful. Phoned me if anything else needed doing. Very prompt. Smiled. Spoke/looked to me n not the computer until they had to do something on the computer.

January 21, 2026
Rated 5 out of 5 stars

Too easy

The online booking experience was quick and easy, and the team was efficient and professional.
would be great to have an electronic invoice generated at the time of the booking instead of being provided a paper copy after the works are completed

January 6, 2026
Rated 4 out of 5 stars

Very professional

Very professional. There were a couple of issues with starting the service which were resolved the first time over the phone and face-to-face the second. Neither time was the delay avoidable but management were extremely helpful.

January 7, 2026
Rated 5 out of 5 stars

Thanks My Car Palmerston

Thanks My Car Palmerston, I rang and wanted a specific tyres there were only two so they were able suggest another brand which they had ths four already for the same prices as the other tyres.

November 28, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look