It's always a pleasure taking my vehicles to Brett and the MyCar team. Verbal and written communications and shared information is direct and to the point. No mixing words. No wasting time. Yes excel... See more
Location
Switch locationThe Hub Shopping Centre, 3 Maluka Drive, 830 Palmerston City, Northern Territory, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Took my car in for a service as mycar Palmerston, unfortunately I felt like the customer service was quite bad. The front desk person barely spoke, was cheerful or happy, just blunt and plain and seem... See more
Great service, dropped in late arvo, wasn’t expecting anything till the next day, he said the lads can put on a new tyre now, will be on your way in 10 min
I have used My Car Tyre and Auto in Palmerston NT for my last 2 car services and will continue to do so. I really like the online booking system, and the reminders leading up to bookings are very he... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Palmerston
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
The Hub Shopping Centre, 3 Maluka Drive, 830, Palmerston City, Northern Territory, Australia
- (08) 8995 7303
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
people were helpful and explained the…
people were helpful and explained the service price was good .Will return when needed.
Friendly service The manager Brett …
Friendly service The manager Brett really helpful .
An appointment was available when i…
An appointment was available when i needed. Quick and easy transaction. Shop was clean. Staff were friendly
Able to fit me in quickly and complete…
Able to fit me in quickly and complete a quick job quickly
Brett and the team at Palmerston MyCar…
Brett and the team at Palmerston MyCar are always so helpful and easy to deal with. I highly recommend them to everyone I know.
The guys at both Palmerston and…
The guys at both Palmerston and coolalinga always have the best advice and service. I keep coming back :)
Cheers.
Amazing same day availability
Was amazed I could get a tyre replaced same day great service job was completed in less time than quoted would absolutely recommend palmerston mycar
Mycar msg me when a matching tyre came…
Mycar msg me when a matching tyre came in. Booked fitting, no fuss, no problems!
Reliable servicing.
Friendly positive service from the time of booking to final pick up. Information on service and follow-up repairs in terms I could understand. Great experience.
Great customer service
Damaged tyre..
Damaged tyre... Replaced under warrantee quickly n with minimum fuss. Good work. I am very happy
Professional customer service
The service I get from My Car is always…
The service I get from My Car is always great and they’re really helpful when I’ve got questions about my car - I highly recommend them - thanks
Professional and quality service
Good store service phone system sucks.
Service was good and team in store were great. I don’t like not being able to easily call the store directly. It’s a pain having to do the automated message every time only to explain things the people in the store know. Also not a fan of your online booking service. Takes 10 minutes for something that’s a 30 second conversation. You want my business but you also want me to do all the work. Location was convenient otherwise I would have gone to a store where a person answers the phone.
Great experience at MyCar Tyre & Auto!
The team was friendly, efficient, and professional. The logbook service was completed quickly and smoothly. Highly recommend for their excellent customer service and expertise. Will definitely be back!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







