mycar Tyre & Auto - Preston Reviews 

160
TrustScore 5 out of 5

4.8

129 Plenty Road, 3072 Preston, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ive spoken to mycar on a few occasions, face to face and over the phone. they are professional, polite and courteous when dealing with them for your car concerns. Every interaction ive had has been a... See more

Rated 5 out of 5 stars

The team at mycar tyre and auto were so helpful and efficient. Car broke down and roadside assistance promptly came down to assess the situation, organise the tow to the shop, then repair and resoluti... See more

Rated 5 out of 5 stars

A wonderful experience during a very busy time of year. Everyone I dealt with was friendly and professional, and were very helpful with replacing a damaged tire just before a public holiday. I would h... See more

Rated 3 out of 5 stars

I feel like I wasn’t really offered a cheaper option for my tires or wheel alignment. I ended up paying $800 which I feel was a lot. I was quoted $79 for my wheel alignment but then heard a mechanic q... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Preston

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

160 reviews

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4.8

All reviews

(160)

35,718 reviews in the last 12 months

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Rated 5 out of 5 stars

A wonderful experience.

A wonderful experience during a very busy time of year. Everyone I dealt with was friendly and professional, and were very helpful with replacing a damaged tire just before a public holiday. I would highly recommend the fantastic staff at the Preston mycar Tyre and Auto!

December 23, 2022
Rated 3 out of 5 stars

Steep prices

I feel like I wasn’t really offered a cheaper option for my tires or wheel alignment. I ended up paying $800 which I feel was a lot. I was quoted $79 for my wheel alignment but then heard a mechanic quoting someone $49 over the phone! I felt a little cheated.

November 23, 2022
Rated 2 out of 5 stars

Didn't do 70% of required work…

Had an oil leak from last time which they again didn't check or fix
Asked to do back brakes said they were understaffed.
Asked to repair a flat tyre they didn't do.
Young staff member informed me they had no manager and were understaffed which if I knew would have gone to Northland store.
Wasted my time which I already didn't have.

November 28, 2022
Rated 5 out of 5 stars

Our contact gave good clear advice

Our contact gave good clear advice, no pushy sale pitch for repairs but sympathetic to the individual needs and pressures. Also independent thinking to double check repairs hurriedly done two days previously elsewhere, ensuring belts were at peak performance. Kept us feeling in control of the situation after experiencing difficult breakdown experience. Thankyou.

October 27, 2022
Rated 1 out of 5 stars

$239 service cost $730

Came in for a $239 service. Paid over $730 due to mechanic breaking oil filter trying to get it off (it was over tightened apparently) and then needed to replace the part…won’t be going back.

September 3, 2022
Rated 5 out of 5 stars

There were a number of things I needed…

There were a number of things I needed to have fixed on my car, and when I received the quote, I was very happy. I am grateful that a great job was done on fixing the varied things that needed to be fixed. My car is running much smoother now. Customer Service was faultless. Thankyou

September 1, 2022
Rated 3 out of 5 stars

Okay , for now !

Okay , first time using my car to carry out scheduled services. I'm hoping it's not going to be a decision I regret , as I've heard mixed reports ! Honestly I went to plenty Rd Preston because of a boss who'd worked at another store and I'd built up a repore with him . Hopefully it's all worth while 🤞

August 25, 2022
mycar Tyre & Auto - Preston logo

Reply from mycar Tyre & Auto - Preston

Hi Mervyn,
Thanks for taking the time to leave feedback. We hope that your experience with mycar has been a positive one so far.
mycar Care Team

Rated 5 out of 5 stars

Blaze was wonderful

Blaze was wonderful, fixing our puncture very quickly while we waited. I would not hesitate to go back to Preston MyCar.

August 15, 2022

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