always get my car serviced at mycar. recently after moving to the area i had my car serviced at reservoir for the first time. it was a good experience
Location
Switch locationSummerhill Shopping Centre, 850 Plenty Road, 3073 Reservoir, VIC, AU
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See what reviewers are saying
I'm happy with one of mechanics- his name Fhu. He did puncture repair, eventhough close to business hours. Unfortunately, a Chinese man (another mechanic), he was rude and impolite. He threw his t... See more
Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I wou... See more
Serge and the team are always helpful and listen to my concerns if I am unsure about something. They will call you if they find any issues and explain it in a way so I can understand. I wouldn't go a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Reservoir
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Summerhill Shopping Centre, 850 Plenty Road, 3073, Reservoir, VIC, Australia
- (03) 8585 7138
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Good friendly service
Car Explanations clear
Car Explanations clear; staff friendly & helpful ( more so than other car services). Cost is reasonable and gave forecast cost for next service
Tyre was replaced in just over an hour…
Tyre was replaced in just over an hour and was still covered by warranty.
the outstanding mechanical service
Thank you for the outstanding mechanical service you provided on my vehicle. I sincerely appreciate your thorough attention to detail, clear and professional explanations, and the timely completion of the work. My car is running exceptionally well thanks to your skill and dedication. A special thank-you to Sergio for his exceptional skill and dedication.
Excellent service i have been s…
Excellent service i have been s customer for 25 years allways excellent service there honest aswell.
Always great customer service
Always great customer service and happy to discuss the best solution before doing any works.
Great service and reliability
Serg and the team always offer expert…
Serg and the team always offer expert advice & great service!
Car service
I was told what was needed very professional work completed in good time
Quality and Efficient service.
Quality and Efficient service.
Manager Serge is very professional and extremely friendly to deal with.
Keep up the Great work!
I was extremely happy with the service
I was extremely happy with the service, staff communication and the quality and price. Will be telling all my friends to use them.
Thanks Guys
Excellent and quick service
Great customer service and quick service and repairs on my car. Close to my home and shopping centre
I asked for something specific to be…
I asked for something specific to be done, and it was carried out. They rang to get permission to do extra work that needed doing. All good.
Customer Service & detailed work
I dropped the car and after inspection I got a call from the team what all things were good and what required attention. They were patient in explaining all the things and asked what should they go ahead with. In the end, the work done was excellent. Prices are competitive.
Great Experience
Great communication , Friendly Knowledgeable Staff, excellent customer service
Wish I’d known how long the service would take
Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I would have scheduled things differently. On the plus side, the service team were very accommodating with arranging a lock box.
The customer Service at Summerhill is…
The customer Service at Summerhill is amazing. The boys go above and beyond, I took my car in on a busy Friday, and Lachlan never fails me, he took my keys, did what he had to do with tecar and in no time I was ready for my weekend.... Love these guys, Serge is the best, very knowledgeable and always happy to discuss any issue you may have. If you are after great service, honest and reliable workmanship, Summerhill is where you need to take your car. Thank you boys, you are GOLD.
I love going here
I love going here, the staff are so helpful and transparent about everything.
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