always get my car serviced at mycar. recently after moving to the area i had my car serviced at reservoir for the first time. it was a good experience
Location
Switch locationSummerhill Shopping Centre, 850 Plenty Road, 3073 Reservoir, VIC, AU
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See what reviewers are saying
I'm happy with one of mechanics- his name Fhu. He did puncture repair, eventhough close to business hours. Unfortunately, a Chinese man (another mechanic), he was rude and impolite. He threw his t... See more
Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I wou... See more
Serge and the team are always helpful and listen to my concerns if I am unsure about something. They will call you if they find any issues and explain it in a way so I can understand. I wouldn't go a... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Reservoir
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Summerhill Shopping Centre, 850 Plenty Road, 3073, Reservoir, VIC, Australia
- (03) 8585 7138
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Lachlan was very friendly and…
Lachlan was very friendly and informative and didn't try to rip me off like elsewhere. Fixed what I pointed out at reasonable cost. Will definitely return for next service! Thank you!
The staffs are friendly
The staffs are friendly. If any issue found after the service, they are happy to look into it right away. Less 1 star as tyres were inflated too high.
1 year log book service- BYD
I recently submitted my BYD car for 1 year log book service at Mycar - Reservoir, Vic. I forgot to mention that the car is under the novated lease and when I asked them to receive the payment through Novated lease company - Toyota Fleet, they said that they can't do it as I have to let them know at the time of submission.
In addition to that, I asked them to mention a list of activities they have performed on the vehicle as a part of 1 year log book service to the invoice and they said that they can't add it to the invoice but they can verbally tell me that these activities they performed. It's good to have a list in the invoice for future reference.
I was very happy with the friendly…
I was very happy with the friendly staff and service.
My car was ready before the time I needed it.
I was happy with the amount I paid.
It is close to my home.
I could get flyby points.
Service was excellent and Lachlan was…
Service was excellent and Lachlan was so helpful got a quote for repair rang when he said he would and very pleasant to deal with .Would highly recommend
Very friendly service.
As a 10 year plus customer of Mycar in…
As a 10 year plus customer of Mycar in Reservoir I can only say that I find the Management and staff are always most helpful and polite. I had my wife's Hyundia i30 serviced there today and as usual the service was first class. The manager, Serge was ill (and was away) but Lachie had everything under control. He is very knowledgable and gives great customer service. I am more than happy to recomend Mycar Reservoir.
The customer service was very thorough…
The customer service was very thorough and explained everything that was completed on the car
My car was fixed quickly and a full…
My car was fixed quickly and a full report give. Running perfectly now. All options of what it could be were given.
Great service in a timely manner
Great service in a timely manner. Staff is so polite and helpful.
Very friendly guys
with 40% off pirelle tyre I guess is…
with 40% off pirelle tyre I guess is the biggest bonus. Job done without issue. Communicated when finished.
Doing Everything well...
Doing Everything well...
Been coming here for years.
Customer service amazing..
The service at my car reservoir is…
The service at my car reservoir is always first class Sergi is a great mentor for the young staff and he always treats customers as if they are friends
Stress free
Good availability, prompt service, friendly/personal customer service, good advice or recommendations provided. Handy payment options. Cost effective.
quick booking for emergency repairs
was able to book my car in quickly for emergency repairs.
repairs were also conducted timely and efficiently.
thanks for getting me in quickly, when there was a 6 week wait with most other mechanics I called.
The great and honest customer service…
The great and honest customer service keeps me loyal. Thank you Guys!!!
Easy to book
Easy to book, and these guys know my uncommon electric van. Good helpful feedback too
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