mycar Tyre & Auto - Reservoir Reviews 

422
TrustScore 5 out of 5

4.8

Summerhill Shopping Centre, 850 Plenty Road, 3073 Reservoir, VIC, AU


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Rated 5 out of 5 stars

always get my car serviced at mycar. recently after moving to the area i had my car serviced at reservoir for the first time. it was a good experience

Rated 5 out of 5 stars

I'm happy with one of mechanics- his name Fhu. He did puncture repair, eventhough close to business hours. Unfortunately, a Chinese man (another mechanic), he was rude and impolite. He threw his t... See more

Rated 4 out of 5 stars

Overall happy with the service experience. I wish there had been a way to communicate the amount of time the service would take before I dropped the car off. If I had known it would take all day I wou... See more

Rated 5 out of 5 stars

Serge and the team are always helpful and listen to my concerns if I am unsure about something. They will call you if they find any issues and explain it in a way so I can understand. I wouldn't go a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Reservoir

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Summerhill Shopping Centre, 850 Plenty Road, 3073, Reservoir, VIC, Australia

  • (03) 8585 7138

4.8

Excellent

TrustScore 5 out of 5

422 reviews

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4.8

All reviews

(422)

32,254 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything

Everything - booking in, clockwork, efficiency and ready early for pickup. Also able to answer my further questions

February 4, 2025
Rated 5 out of 5 stars

Great Service

Everything went very smoothly and prompt, purchased my tires on the black Friday sale at half price, installed in Feb, it was very easy.

February 4, 2025
Rated 5 out of 5 stars

Great Car Service

I have been getting my cars serviced at Mycar Summerhill for the past three years. Always happy with the pricing, works and quality I get. They actually check anything I have noted and are very thorough. Highly recommend them to anyone.

January 16, 2025
Rated 5 out of 5 stars

Great service

I was blown away with the level of customer service provided by Serg the store manager, he made changes to bookings to fit me in in an emergency before Christmas
He was very professional and the staff showed a lot of respect

December 24, 2024
Rated 5 out of 5 stars

Staff were accomodating and very…

Staff were accomodating and very flexible with my issue. Helped sort it very quickly and efficiently will
Definitely be choosing this store and suggest to anyone needing this service.

December 17, 2024
Rated 5 out of 5 stars

Communication was very good both in…

Communication was very good both in making the booking and then when the car was ready to be picked up.
The report was comprehensive and general discussion about the car very helpful.
Serg and staff very friendly and helpful.

December 6, 2024
Rated 2 out of 5 stars

Sold me a used tyre

It was quick but it appears my tyre was possibly used before it got to me. It was manufactured in 2024 (confirmed with the date on the rim 3624) but it was definitely not new. There were no rubber hairs, the tread was dirty and had clearly been used before. I queried this with the store and they assured me that it was new. I’ve bought many tyres for cars before and have never received new tyres that looked so old. Unfortunately there was nothing I could do because the store told me it was new.
I would not recommend this store.

December 6, 2024
mycar Tyre & Auto - Reservoir logo

Reply from mycar Tyre & Auto - Reservoir

Hi Jess​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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