mycar Tyre & Auto - Rockhampton Reviews 

The man on the front desk was very helpful, answered all of my questions and had a great attitude. Was respectful in how he told me the things that needed to be fixed with my car and didn't push about having it done with him.

The staff are friendly don’t beat around the bush they actually let you know what’s wrong and what needs doing

Staff are always friendly and helpful. Service is done promptly and finished in expected time frame.

I was excited when Craig from My Car handed me my keys. Him and the Team at My Car Rockhampton went over and above for me and my car.
Happy to say that all of my friends and family have also had excellent service there too.

Thanks guys

They were helpful, honest and professional

An honest manager and friendly team

Great management, polite staff, just all round old fashion service

Staff were very professional

Great service and fast turnaround. Super friendly staff too.

Great service and people can't fault them at all

Great customer service with quick turnaround on work being done and cheap price's

The staff were friendly, professional, accommodating and communicated on a level which was easily understood. Henry (my vehicle) now purrs along at peak efficiency!

Fast and reliable service

Wheel alignment not right took it back within 1/2hour waited again then told that should be better just the same. Will contact them in morning. Not happy . That's 2strikes

Booking was easy, drop off was great and got a call to say it was ready. Only downside is I didn’t get any written report of what was completed or checked as part of the service.

I have always found booking my car in for a service easy and the staff friendly. Upon arrival, its quick and effortless and always have my car back within the advised timeframe.

Hi
We got our car the major service and brake flush and then we had to go back for tyres x 4 and brake adjustment and brake pads .
$1200 later we were told by the mechanic we were going on a long trip and they said the car was fine to get us there, to there acknowledgment .
We left for our trip four days after seeing the mechanic and making sure the car was fine as it was running smoothly up till the time we left home but soon found out it was not to be.
We started kangaroo jumping half way on our trip and by the time we reached our destination our car was running very rough to the point it wasn’t able to hold power at all on hills and going through fuel.
I rang our my-car mechanic once we were at the motel and he rattled of a list of potential problems and I said to him aren’t the spark plugs , leads, fuel filter and points under the service and he said no..
I am of senior age and in my day they were, so I never thought to ask about those but in the future I will.
Next morning my-car mechanic told me I had road side assistance and we used that to get a tow truck to take us to another my car centre for more work and to find out why it was running so bad. Well it turned out it needs six spark plugs and a fuel filter urgently. Another $350 later the car got us home but our two day getaway saw us stranded at a motel and no way of getting around and then stranded at a shopping centre until the car was fixed. I have mobility issues and it was extremely painful to be walking when you can’t use public transport other than a taxi which we did in the end. Thankfully a friend got us to our medical appointments why we waited. Sadly it just wasn’t the planned break we had in mind.
However Craig at Rockhampton was extremely helpful , polite and answered all questions we asked. He arranged for our car to be seen by the next mechanic that was also very helpful and friendly to deal with at the next my-car centre. They got our car seen too quickly and fixed way before the schedule time. So thank you guys for your help even though stressful we did get down just, at least we had a smoother trip back.

Prompt and efficient friendly staff